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~isPartOf:"International journal of retail and distribution management"
~isPartOf:"International journal of services and operations management"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
184
Konsumentenverhalten
184
Einzelhandel
71
Retail trade
71
Beziehungsmarketing
60
Relationship marketing
60
Customer satisfaction
51
Online retailing
49
Online-Handel
49
Dienstleistungsqualität
45
Service quality
45
Brand image
23
Markenimage
23
Brand management
21
E-commerce
21
Electronic Commerce
21
Markenführung
21
India
19
Indien
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Brand
16
Markenartikel
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Retail
13
Fashion
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Internet marketing
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Mode
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Online-Marketing
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Emotion
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Innovation adoption
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Innovationsakzeptanz
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Vertriebsweg
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Viral marketing
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Virales Marketing
11
Coronavirus
10
Textile distribution
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Textilhandel
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Food retailing
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Lebensmitteleinzelhandel
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51
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Hu, Da-Chian
2
Lee, Crystal T.
2
Liao, Shu-Hsien
2
Abu Bakar Sade
1
Abu-ElSamen, Amjad A.
1
Adil, Mohd
1
Agárdi, Irma
1
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1
Azilah Kasim
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Azuma, Nobukazu
1
Babayof, Ladan
1
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1
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1
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1
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International journal of retail and distribution management
International journal of services and operations management
Journal of retailing and consumer services
327
International journal of hospitality management
197
Journal of business research : JBR
158
Journal of travel and tourism marketing
125
The journal of services marketing
110
Tourism management : research, policies, practice
103
Journal of hospitality marketing & management
102
International journal of contemporary hospitality management
85
Cogent business & management
74
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
73
Tourism management perspectives : TMP
65
Services marketing quarterly
58
The service industries journal
57
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
56
Asia Pacific journal of marketing and logistics
51
Psychology & marketing
51
Tourism analysis : an interdisciplinary tourism & hospitality journal
47
Service business
44
Journal of service management
40
Journal of service research : JSR
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of strategic marketing
37
European journal of marketing : EJM
35
International journal of electronic marketing and retailing : IJEMR
35
The international journal of bank marketing : IJBM
34
Journal of Asian finance, economics and business : JAFEB
32
Journal of hospitality and tourism insights
32
The international review of retail, distribution and consumer research
29
Journal of air transport management
27
Journal of the Academy of Marketing Science
27
Journal of vacation marketing
27
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
The TQM journal : the international review of organizational improvement
26
Total quality management & business excellence
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
International journal of services, economics and management
25
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ECONIS (ZBW)
51
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1
Presenting products on websites : the importance of information quality criteria for online shoppers
Amsl, Sarah
;
Watson, Iain
;
Teller, Christoph
;
Wood, Steve
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1213-1238
Persistent link: https://www.econbiz.de/10014484078
Saved in:
2
The impact of e-retail usage on relative retail patronage formation
Yokoyama, Narimasa
;
Azuma, Nobukazu
;
Kim, Woonho
- In:
International journal of retail and distribution management
51
(
2023
)
13
,
pp. 16-32
Persistent link: https://www.econbiz.de/10014484183
Saved in:
3
Customer expectations of unattended grocery delivery services : mapping forms and determinants
Olsson, John
;
Osman, Mary Catherine
;
Hellström, Daniel
; …
- In:
International journal of retail and distribution management
50
(
2022
)
13
,
pp. 1-16
Persistent link: https://www.econbiz.de/10013552634
Saved in:
4
Service quality and store design in retail competitiveness
Faria, Sílvia
;
Carvalho, João M. S.
;
Vale, Vera Teixeira
- In:
International journal of retail and distribution management
50
(
2022
)
13
,
pp. 184-199
Persistent link: https://www.econbiz.de/10013552654
Saved in:
5
Shopping motivation in consumer loyalty formation process : the case of Spanish retail
Tena-Monferrer, Sandra
;
Roig, Juan Carlos Fandos
; …
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 100-116
Persistent link: https://www.econbiz.de/10012798308
Saved in:
6
Offline-to-online and online-to-offline (a reciprocal O2O model) : re-patronage in an omni-channel
Liao, Shu-Hsien
;
Hu, Da-Chian
;
Liu, Hui-Ling
- In:
International journal of retail and distribution management
52
(
2024
)
3
,
pp. 341-354
Persistent link: https://www.econbiz.de/10014513281
Saved in:
7
Sustainability-oriented commerce innovation : how does it influence consumer satisfaction?
Gil Saura, Irene
;
Ruiz-Molina, Maria-Eugenia
;
Marín, …
- In:
International journal of retail and distribution management
51
(
2023
)
11
,
pp. 1477-1496
Persistent link: https://www.econbiz.de/10014484097
Saved in:
8
Does shopping values influence consumers' well-being : empirical evidence from e-retail
Dogra, Nikhil
;
Nasir, Mohd
;
Adil, Mohd
- In:
International journal of retail and distribution management
51
(
2023
)
12
,
pp. 1698-1718
Persistent link: https://www.econbiz.de/10014484178
Saved in:
9
How footwear companies can use online CX to WOW customers
Silva, Susana C.
;
Dias, Joana Carmo
;
Braga, Beatriz
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 465-483
Persistent link: https://www.econbiz.de/10014281078
Saved in:
10
Technology : a strategic imperative for successful retailers
Quinones, Myriam
;
Gómez-Suárez, Mónica
;
Cruz Roche, …
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 546-566
Persistent link: https://www.econbiz.de/10014281083
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