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~isPartOf:"Journal of business economics and management"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Nordzypern
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Northern Cyprus
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Consumer behaviour
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Service quality
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Gunay, G. Nazan
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Karatepe, Osman M.
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Nadiri, Halil
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Journal of business economics and management
International journal of economic perspectives : IJEP
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International journal of hospitality management
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International journal of pharmaceutical and healthcare marketing : IJPHM
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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An empirical study to diagnose the outcomes of customers' experiences in trendy coffee shops
Nadiri, Halil
;
Gunay, G. Nazan
- In:
Journal of business economics and management
14
(
2013
)
1
,
pp. 22-53
Persistent link: https://www.econbiz.de/10009732742
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Service quality, customer satisfaction and loyalty : the moderating role of gender
Karatepe, Osman M.
- In:
Journal of business economics and management
12
(
2011
)
2
,
pp. 278-300
Persistent link: https://www.econbiz.de/10009533070
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