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~isPartOf:"Journal of business research : JBR"
~subject:"Customer satisfaction"
~subject:"Service-Dominant Logic"
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Search: subject_exact:"Dienstleistung"
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Customer satisfaction
Service-Dominant Logic
Dienstleistung
44
Services
44
Dienstleistungssektor
25
Service industry
25
Innovation
24
Service innovation
22
Innovation management
18
Innovationsmanagement
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13
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Gustafsson, Anders
2
Akter, Shahriar
1
Ali, Faizan
1
Alinaghian, Leila
1
Anokhin, Sergey Alexander
1
Babu, Mujahid Mohiuddin
1
Bone, Sterling
1
Braun, Corina
1
Chandler, Jennifer D.
1
Dahl, Andrew J.
1
Fombelle, Paul W.
1
Gallan, Andrew S.
1
Gregoire, Yany
1
Hadwich, Karsten
1
Hani, Umme
1
Helkkula, Anu
1
Hossain, Md Afnan
1
Huan, Tzung-cheng
1
Kabadayi, Sertan
1
Lusch, Robert F.
1
Meynhardt, Timo
1
Morgan, Todd
1
Peltier, James
1
Peters, Linda D.
1
Razmdoost, Kamran
1
Smyth, Hedley J.
1
Sousa, Rui
1
Strathoff, Pepe
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Swan, Eric L.
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Vargo, Stephen L.
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Voorhees, Clay M.
1
Walkowiak, Travis
1
Wincent, Joakim
1
Woodside, Arch G.
1
Wu, Luorong
1
Wu, Pei-ling
1
Yeh, Shih-shuo
1
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Journal of business research : JBR
The journal of services marketing
20
Journal of service management
13
The service industries journal
13
Journal of service research : JSR
12
Services marketing quarterly
10
Journal of service research
7
European journal of marketing : EJM
5
International journal of hospitality management
5
Journal of retailing and consumer services
5
Service business
5
SpringerLink / Bücher
5
International journal of quality and service sciences
4
International journal of services and operations management
4
Journal of service theory and practice
4
Marketing theory
4
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
4
Gabler Edition Wissenschaft
3
International journal of contemporary hospitality management
3
Service systems science
3
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
3
European journal of marketing
2
Fokus Dienstleistungsmarketing
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Ilmenauer Schriften zur Betriebswirtschaftslehre
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business excellence
2
International journal of business innovation and research : IJBIR
2
International journal of innovation management
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of production economics
2
International journal of sports marketing & sponsorship
2
Journal of business market management : JBM
2
Journal of management information systems : JMIS
2
Journal of marketing
2
Journal of marketing theory and practice
2
Journal of retailing
2
Journal of the Academy of Marketing Science
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Managing consumer services : factory or theater?
2
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ECONIS (ZBW)
11
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1
Value co-creation on a shared healthcare platform : impact on service innovation, perceived value and patient welfare
Akter, Shahriar
;
Babu, Mujahid Mohiuddin
;
Hossain, Md Afnan
- In:
Journal of business research : JBR
140
(
2022
),
pp. 95-106
Persistent link: https://www.econbiz.de/10013040704
Saved in:
2
Transformative hospitality services : a conceptualization and development of organizational dimensions
Gallan, Andrew S.
;
Kabadayi, Sertan
;
Ali, Faizan
; …
- In:
Journal of business research : JBR
134
(
2021
),
pp. 171-183
Persistent link: https://www.econbiz.de/10012643724
Saved in:
3
Digital information flows across a B2C/C2C continuum and technological innovations in service ecosystems : a service-dominant logic perspective
Peltier, James
;
Dahl, Andrew J.
;
Swan, Eric L.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 724-734
Persistent link: https://www.econbiz.de/10012417390
Saved in:
4
Multiplex value cocreation in unique service exchanges
Razmdoost, Kamran
;
Alinaghian, Leila
;
Smyth, Hedley J.
- In:
Journal of business research : JBR
96
(
2019
),
pp. 277-286
Persistent link: https://www.econbiz.de/10011980996
Saved in:
5
New service development by manufacturing firms : effects of customer participation under environmental contingencies
Morgan, Todd
;
Anokhin, Sergey Alexander
;
Wincent, Joakim
- In:
Journal of business research : JBR
104
(
2019
),
pp. 497-505
Persistent link: https://www.econbiz.de/10012105180
Saved in:
6
Service encounters, experiences and the customer journey : defining the field and a call to expand our lens
Voorhees, Clay M.
;
Fombelle, Paul W.
;
Gregoire, Yany
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011745316
Saved in:
7
Fostering a trans-disciplinary perspectives of service ecosystems
Lusch, Robert F.
;
Vargo, Stephen L.
;
Gustafsson, Anders
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2957-2963
Persistent link: https://www.econbiz.de/10011507855
Saved in:
8
Systemic principles of value co-creation : synergetics of value and service ecosystems
Meynhardt, Timo
;
Chandler, Jennifer D.
;
Strathoff, Pepe
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2981-2989
Persistent link: https://www.econbiz.de/10011507878
Saved in:
9
Heteropathic versus homopathic resource integration and value co-creation in service ecosystems
Peters, Linda D.
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2999-3007
Persistent link: https://www.econbiz.de/10011507883
Saved in:
10
Complexity of internal services : scale development and validation
Braun, Corina
;
Hadwich, Karsten
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3508-3522
Persistent link: https://www.econbiz.de/10011514851
Saved in:
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