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~isPartOf:"Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association"
~subject:"Customer satisfaction"
~type_genre:"Konferenzbeitrag"
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Customer satisfaction
Consumer behaviour
10
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10
Kundenzufriedenheit
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Beziehungsmarketing
4
Dienstleistungsqualität
4
Online retailing
4
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
The international review of retail, distribution and consumer research
5
International journal of economics and financial issues : IJEFI
3
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
3
Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
2
International journal of quality and service sciences
2
Journal of service theory and practice
2
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
AICEI proceedings
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
Business process management journal
1
Ethics, social responsibility and sustainability in marketing
1
Information technology and management
1
Interdisciplinary management research XVI ; 1
1
Journal of marketing management : MM
1
Proceedings of the 5th International Conference on Economic Management and Green Development
1
Reinventing management strategies : the design for future ; issues in marketing and finance
1
Research in transportation economics
1
South Asian journal of management : SAJM
1
Telecommunications policy : the international journal of digital economy, data sciences and new media
1
The TQM journal : the international review of organizational improvement
1
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
1
Zwischen Marktversagen und Medienvielfalt : Medienmärkte im Fokus neuer medienökonomischer Anwendungen ; [... Workshop ... "Vom Theorien-Diskurs zur Theorien-Anwendung! - Anwendung und Erklärungspotenzial theoretischer Ansätze für medienökonomische Fragestellungen" ...]
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1
Quality evaluation of group-buy websites
Yu, Zhuoxi
;
Wu, Yanqing
;
Zhao, Zhiwen
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011529129
Saved in:
2
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
3
An e-commerce customer service robot based on intention recognition model
Peng, Minjing
;
Qin, Yanwei
;
Tang, Chenxin
;
Deng, Xiangming
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 34-44
Persistent link: https://www.econbiz.de/10011529142
Saved in:
4
Antecedents of loyalty towards online retailers : heavy shopper versus light shopper groups
Sur, Soma
- In:
Journal of electronic commerce in organizations : the …
12
(
2014
)
4
,
pp. 32-45
Persistent link: https://www.econbiz.de/10010506937
Saved in:
5
Empirical study on multi-channel service quality and customer loyalty of retailers
Yong-zhi, Qi
- In:
Journal of electronic commerce in organizations : the …
12
(
2014
)
4
,
pp. 1-12
Persistent link: https://www.econbiz.de/10010506943
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