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~isPartOf:"Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS"
~isPartOf:"The handbook of innovation and services : a multi-disciplinary perspective"
~subject:"Service industry"
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Fließ, Sabine
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Gallouj, Fai͏̈z
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Green, Lawrence
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Gustafsson, Anders
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1
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
The handbook of innovation and services : a multi-disciplinary perspective
The service industries journal
36
Journal of business research : JBR
25
The journal of services marketing
25
Journal of service management
24
Journal of service research : JSR
19
Journal of service research
13
International journal of production economics
12
International journal of services technology and management
12
Schriften zum Produktionsmanagement
11
Services marketing quarterly
11
Journal of retailing and consumer services
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Service business
9
The journal of business & industrial marketing
9
European review of service economics and management
8
International journal of hospitality management
8
SpringerLink / Bücher
8
Consultancy and innovation : the business service revolution in Europe
5
International journal of innovation management
5
International journal of production research
5
International journal of quality and service sciences
5
Journal of service theory and practice
5
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
5
Service science, management and engineering : education for the 21st Century
5
Services science : fundamentals, challenges and future developments
5
The Oxford handbook of professional service firms
5
Wissenschaft & Praxis
5
Forum Dienstleistungsmanagement
4
International journal of business innovation and research : IJBIR
4
International journal of contemporary hospitality management
4
Managing service quality : MSQ ; an international journal
4
Springer eBook Collection
4
A Research Agenda for Service Marketing
3
Business horizons
3
Dienstleistungsmanagement : Jahrbuch
3
Discussion paper
3
Exploring services science : 4th international conference, IESS 2013, Porto, Portugal, February 7 - 8, 2013 ; proceedings
3
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1
Tangible and intangible quality cues in service advertising : a construal level theory perspective
Utkarsh
- In:
Journal of global scholars of marketing science : …
33
(
2023
)
1
,
pp. 90-106
Persistent link: https://www.econbiz.de/10013541952
Saved in:
2
Commentary essay on "blueprinting the service company - managing service processes efficiently"
Fließ, Sabine
;
Kleinaltenkamp, Michael
- In:
Journal of global scholars of marketing science : …
29
(
2019
)
3
,
pp. 281-292
Persistent link: https://www.econbiz.de/10012257899
Saved in:
3
Service innovations' roles in long-term relationships with business customers
Woo, Heeseok
;
Kim, Kyung Hoon
;
Kim, Sang Jin
;
Wang, …
- In:
Journal of global scholars of marketing science : …
29
(
2019
)
4
,
pp. 457-469
Persistent link: https://www.econbiz.de/10012257915
Saved in:
4
Relationship marketing and service : an update
Grönroos, Christian
- In:
Journal of global scholars of marketing science : …
27
(
2017
)
3
,
pp. 201-208
Persistent link: https://www.econbiz.de/10011774977
Saved in:
5
Towards a theory of innovation in services : a state of the art
Gallouj, Fai͏̈z
;
Savona, Maria
- In:
The handbook of innovation and services : a …
,
(pp. 27-48)
.
2010
Persistent link: https://www.econbiz.de/10003953359
Saved in:
6
Innovation and creative services
Miles, Ian D.
;
Green, Lawrence
- In:
The handbook of innovation and services : a …
,
(pp. 178-196)
.
2010
Persistent link: https://www.econbiz.de/10003953477
Saved in:
7
Service innovation : development, delivery and performance
Tidd, Joseph
;
Hull, Frank M.
- In:
The handbook of innovation and services : a …
,
(pp. 250-278)
.
2010
Persistent link: https://www.econbiz.de/10003953559
Saved in:
8
The toilsome path of service innovation : the effects of the law of low human multi-task capability
Sundbo, Jon
- In:
The handbook of innovation and services : a …
,
(pp. 279-300)
.
2010
Persistent link: https://www.econbiz.de/10003953573
Saved in:
9
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
10
Innovation and internationalization : a dynamic coupling for business-to-business services
Philippe, Jean
;
Léo, Pierre-Yves
- In:
The handbook of innovation and services : a …
,
(pp. 501-526)
.
2010
Persistent link: https://www.econbiz.de/10003953620
Saved in:
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