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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~person:"Gil Saura, Irene"
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Beziehungsmarketing
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Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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Reisevermittler
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Relationship marketing
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Service quality
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Travel agency
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relational benefits
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travel agencies
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Gil Saura, Irene
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Milan, Gabriel Sperandio
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Barcellos, Paulo Fernando Pinto
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Ruiz-Molina, María-Eugenia
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of hospitality marketing & management
2
The service industries journal
2
Cases on innovations in educational marketing : transnational and technological strategies
1
European retail research
1
International journal of management & enterprise development : IJMED
1
International journal of retail and distribution management
1
International journal of transport economics : IJTE
1
Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE)
1
Journal of industrial and business economics
1
Journal of service management
1
Journal of vacation marketing : an international journal
1
Service business
1
The international review of retail, distribution and consumer research
1
The journal of brand management : an international journal
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Tourism review : the official journal of the AIEST
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Relational benefits, value, and satisfaction in the relationships between service companies
Ruiz-Molina, María-Eugenia
;
Gil Saura, Irene
; …
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10011289298
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