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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Confidence"
~subject:"Einzelhandel"
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Confidence
Einzelhandel
Beziehungsmarketing
99
Relationship marketing
99
Consumer behaviour
36
Konsumentenverhalten
36
Customer satisfaction
25
Kundenzufriedenheit
25
relationship marketing
24
Lieferantenmanagement
20
Supplier relationship management
20
Dienstleistungsqualität
15
Service quality
15
Vertrauen
12
Retail trade
10
Brand management
7
Markenführung
7
Marketing management
7
Marketingmanagement
7
customer retention
7
satisfaction
7
trust
7
Bank
6
Customer value
6
Emotion
6
Kundenwert
6
USA
6
United States
6
relationship quality
6
Customer retention
5
Dienstleistungssektor
5
Kundenbindung
5
Service industry
5
customer relationship management
5
loyalty
5
Bibliometrics
4
Bibliometrie
4
Brand image
4
E-commerce
4
Electronic Commerce
4
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English
22
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Gil Saura, Irene
2
Lindsey-Mullikin, Joan
2
Ahsan, Kamrul
1
Bayraktar, Azra
1
Bebber, Suélen
1
Belanche, Daniel
1
Bhagat, Parimal
1
Casaló, Luis V.
1
Chen, Tser-yieth
1
Chen, Yi-Mu
1
Choi, Dooyoung
1
Donovan, Leigh Anne Novak
1
Doyle, Jim
1
Eberle, Luciene
1
Fang, Wei-Ta
1
Faryabi, Mohammad
1
Faßnacht, Martin
1
Gallarza-Granizo, Martina G.
1
Grewal, Dhruv
1
Guinalíu, Miguel
1
Hair, Neil
1
Hong, Soonkwan
1
Horgan, Ian
1
Huang, Tseng-Lung
1
Ishida, Chiharu
1
Johnson, Bryan R.
1
Johnson, Kim K. P.
1
Kearns, Ryan
1
Kim, Hye-yŏng
1
Klose, Sonja
1
Krishnan, Ram
1
Lee, Ji Young
1
Lien, Ching-Yu
1
Miah, Shah
1
Milan, Gabriel Sperandio
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Moeller, Sabine
1
Munger, Jeanne Lauren
1
Naser Valaei
1
Ng, Eric
1
Nikhashemi, S. R.
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
225
Journal of business research : JBR
79
Journal of retailing
48
The international review of retail, distribution and consumer research
41
International journal of retail & distribution management
40
Industrial marketing management : the international journal for industrial and high-tech firms
34
International journal of retail and distribution management
29
The journal of services marketing
28
Journal of strategic marketing
25
International journal of electronic marketing and retailing : IJEMR
23
Asia Pacific journal of marketing and logistics
22
International journal of hospitality management
21
The journal of business & industrial marketing
21
Cogent business & management
19
The service industries journal
19
Marketing intelligence & planning
17
European journal of marketing : EJM
15
Journal of the Academy of Marketing Science
15
Services marketing quarterly
15
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
14
International journal of electronic customer relationship management : IJECRM
13
Psychology & marketing
13
SpringerLink / Bücher
13
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
International journal of business information systems : IJBIS
12
Journal of business-to-business marketing
12
Journal of service management
12
Journal of travel and tourism marketing
12
Service business
12
The international journal of bank marketing : IJBM
12
International journal of electronic commerce : IJEC
11
International journal of technology marketing : IJTMkt
11
Journal of financial services marketing : JFSM
11
Journal of hospitality marketing & management
11
Management science : journal of the Institute for Operations Research and the Management Sciences
11
The journal of product & brand management
11
Journal of internet commerce
10
International journal of production economics
9
Journal of global marketing
9
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ECONIS (ZBW)
22
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Date (oldest first)
1
The consequences of consumers' use of pre-existing social relationships to make purchases
Johnson, Bryan R.
;
Ross, William T.
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
3
,
pp. 207-242
Persistent link: https://www.econbiz.de/10010490473
Saved in:
2
What are the building blocks of customer brand loyalty in department stores? : a multi-level mediation analysis
Nikhashemi, S. R.
;
Naser Valaei
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 302-327
Persistent link: https://www.econbiz.de/10011820616
Saved in:
3
Customers’ attribution of blame in chain store settings : the perspectives of relationship orientation
Chen, Yi-Mu
;
Huang, Tseng-Lung
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
3
,
pp. 220-238
Persistent link: https://www.econbiz.de/10011383851
Saved in:
4
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric
;
Fang, Wei-Ta
;
Lien, Ching-Yu
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 35-53
Persistent link: https://www.econbiz.de/10011633596
Saved in:
5
The importance of attributional trust to corporate reputation
Horgan, Ian
;
Ahsan, Kamrul
;
Miah, Shah
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
3
,
pp. 109-134
Persistent link: https://www.econbiz.de/10011633608
Saved in:
6
Emotional and altruistic values as drivers for a loyalty-based segementation in retailing : an approach to postrecession Spanish apparel consumers
Gallarza-Granizo, Martina G.
;
Gil Saura, Irene
; …
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
3
,
pp. 200-217
Persistent link: https://www.econbiz.de/10011633633
Saved in:
7
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
Saved in:
8
The relationship continuity model and customer loyalty in the banking industry : a case study of the maskan bank of Iran
Faryabi, Mohammad
;
Sadeghzadeh, Kousar
;
Zakeri, Abdolnaser
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 37-52
Persistent link: https://www.econbiz.de/10011289287
Saved in:
9
Consumer trust and satisfaction in the formation of consumer loyalty intentions in transactional exchange : the case of a mass discount retailer
Taylor, Steven A.
;
Donovan, Leigh Anne Novak
;
Ishida, …
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
2
,
pp. 125-154
Persistent link: https://www.econbiz.de/10010392656
Saved in:
10
Perceived benefits of retail loyalty programs : their effects on program loyalty and customer loyalty
Kim, Hye-yŏng
;
Lee, Ji Young
;
Choi, Dooyoung
;
Wu, Juanjuan
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
2
,
pp. 95-113
Persistent link: https://www.econbiz.de/10009774825
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