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~isPartOf:"Journal of retailing and consumer services"
~subject:"Beziehungsmarketing"
~subject:"Text mining"
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Beziehungsmarketing
Text mining
Data mining
41
Data Mining
40
Consumer behaviour
17
Konsumentenverhalten
17
Einzelhandel
11
Retail trade
11
Big data
8
Online retailing
8
Online-Handel
8
Big Data
7
Personalisierung
7
Personalization
7
E-commerce
6
Electronic Commerce
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Online-Marketing
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Viral marketing
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Virales Marketing
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Customer satisfaction
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Kundenzufriedenheit
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Online reviews
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Relationship marketing
5
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4
Big data analytics
4
Computer-assisted marketing
4
IT-gestütztes Marketing
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Innovation diffusion
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Innovationsdiffusion
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Innovation adoption
3
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Ali Ahani
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Alsalem, Khalaf Okab
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Alzahrani, Ahmed Omar
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Alzate, Miriam
1
Anderson, Joan L.
1
Arce-Urriza, Marta
1
Arji, Goli
1
Baier, Daniel
1
Bala, Pradip Kumar
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Cardoso, Margarida
1
Cebollada, Javier
1
Chakraborty, Shibashish
1
Costa, Ana
1
Fairhurst, Ann E.
1
Ghabban, Fahad
1
Guerreiro, João Pedro Silva Martins
1
Henriques, Roberto
1
Hossein Ahmadi
1
Jolly, Laura D.
1
Kim, Wonjoon
1
Kumar, Avinash
1
Moro, Sérgio
1
Nilashi, Mehrbakhsh
1
Park, Eunil
1
Pereira, Hélia Gonçalves
1
Rese, Alexandra
1
Rita, Paulo
1
Salgueiro, Maria de Fátima
1
Samad, Sarminah
1
Schreiber, Stefanie
1
Son, Youngdoo
1
Wei, Jinliang
1
Xu, Bugao
1
Zhou, Jinfeng
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Journal of retailing and consumer services
Technological forecasting & social change : an international journal
32
Journal of business research : JBR
19
International journal of electronic customer relationship management : IJECRM
13
European journal of operational research : EJOR
9
Industrial marketing management : the international journal for industrial and high-tech firms
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
International journal of business information systems : IJBIS
9
Information systems and e-business management : ISeB
8
Electronic commerce research
7
Tourism management : research, policies, practice
6
Tourism management perspectives : TMP
6
International journal of forecasting
5
International journal of hospitality management
5
International journal of accounting information systems
4
International journal of contemporary hospitality management
4
International journal of production research
4
Journal of air transport management
4
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
Journal of marketing analytics : JMA
4
Journal of service research : JSR
4
Service business
4
Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
3
Financial innovation : FIN
3
International journal of bank marketing
3
International journal of business intelligence research : IJBIR ; an official publication of the Information Resources Management Association
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of networking and virtual organisations : IJNVO
3
Journal of information & knowledge management : JIKM
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
3
BOK working paper
2
Data science and management : DSM
2
Enterprise information systems and technology
2
Finance research letters
2
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
2
International journal of business performance management
2
International journal of electronic commerce : IJEC
2
International journal of information technology and management : IJITM
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
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ECONIS (ZBW)
11
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1
Development of methodology for classification of user experience (UX) in online customer review
Son, Youngdoo
;
Kim, Wonjoon
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014261137
Saved in:
2
Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews
Kumar, Avinash
;
Chakraborty, Shibashish
;
Bala, Pradip Kumar
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303395
Saved in:
3
Mining the text of online consumer reviews to analyze brand image and brand positioning
Alzate, Miriam
;
Arce-Urriza, Marta
;
Cebollada, Javier
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-29
Persistent link: https://www.econbiz.de/10013364470
Saved in:
4
Customer segmentation by web content mining
Zhou, Jinfeng
;
Wei, Jinliang
;
Xu, Bugao
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012581924
Saved in:
5
Big social data and customer decision making in vegetarian restaurants : a combined machine learning method
Nilashi, Mehrbakhsh
;
Hossein Ahmadi
;
Arji, Goli
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-18
Persistent link: https://www.econbiz.de/10012648898
Saved in:
6
Unfolding the characteristics of incentivized online reviews
Costa, Ana
;
Guerreiro, João Pedro Silva Martins
;
Moro, …
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 272-281
Persistent link: https://www.econbiz.de/10011995624
Saved in:
7
Motivations for customer revisit behavior in online review comments : analyzing the role of user experience using big data approaches
Park, Eunil
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 14-18
Persistent link: https://www.econbiz.de/10012114925
Saved in:
8
Online purchase determinants of loyalty : the mediating effect of satisfaction in tourism
Pereira, Hélia Gonçalves
;
Salgueiro, Maria de Fátima
; …
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 279-291
Persistent link: https://www.econbiz.de/10011473227
Saved in:
9
Technology acceptance modeling of augmented reality at the point of sale : can surveys be replaced by an analysis of online reviews?
Rese, Alexandra
;
Schreiber, Stefanie
;
Baier, Daniel
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 869-876
Persistent link: https://www.econbiz.de/10010407211
Saved in:
10
Customer relationship management in retailing : a content analysis of retail trade journals
Anderson, Joan L.
;
Jolly, Laura D.
;
Fairhurst, Ann E.
- In:
Journal of retailing and consumer services
14
(
2007
)
6
,
pp. 394-399
Persistent link: https://www.econbiz.de/10003584775
Saved in:
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