//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research"
~subject:"service robots"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistung"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
service robots
Dienstleistung
18
Services
18
Dienstleistungssektor
13
Service industry
13
Dienstleistungsqualität
12
Service quality
12
Consumer behaviour
8
Konsumentenverhalten
8
Beziehungsmarketing
5
Customer satisfaction
5
Dienstleistungsinnovation
5
Kundenzufriedenheit
5
Relationship marketing
5
Service innovation
5
Customer service
4
Dienstleistungsmarketing
4
Innovation
4
Kundenservice
4
Services marketing
4
service design
4
service innovation
4
Artificial intelligence
3
Business services
3
Künstliche Intelligenz
3
Robot
3
Roboter
3
Unternehmensdienstleistung
3
artificial intelligence
3
transformative service research
3
Automation
2
Automatisierung
2
Enterprise architecture
2
Service-Dominant Logic
2
Service-dominant logic
2
Unternehmensarchitektur
2
machine learning
2
service experience
2
service research priorities
2
service strategy
2
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Böhm, Robert
1
Jörling, Moritz
1
McLeay, Fraser
1
Osburg, Victoria Sophie
1
Paluch, Stefanie
1
Patterson, Anthony
1
Yoganathan, Vignesh
1
more ...
less ...
Published in...
All
Journal of service research
Psychology & marketing
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Replaced by a robot : service implications in the age of the machine
McLeay, Fraser
;
Osburg, Victoria Sophie
;
Yoganathan, Vignesh
- In:
Journal of service research
24
(
2021
)
1
,
pp. 104-121
Persistent link: https://www.econbiz.de/10012426765
Saved in:
2
Service robots : drivers of perceived responsibility for service outcomes
Jörling, Moritz
;
Böhm, Robert
;
Paluch, Stefanie
- In:
Journal of service research
22
(
2019
)
4
,
pp. 404-420
Persistent link: https://www.econbiz.de/10012127951
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->