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~isPartOf:"Journal of service research : JSR"
~isPartOf:"Journal of service theory and practice : JSTP"
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Search: subject_exact:"Service-Dominant Logic"
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Service-Dominant Logic
17
Service-dominant logic
17
Betriebliche Wertschöpfung
10
Value creation
10
Customer integration
7
Kundenintegration
7
Customer value
5
Kundenwert
5
service-dominant logic
5
Dienstleistung
4
Dienstleistungsqualität
4
Innovation
4
Service quality
4
Services
4
Beziehungsmarketing
3
Co-creation
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Customer satisfaction
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Kundenzufriedenheit
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Marketing theory
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Marketingtheorie
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Relationship marketing
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Dienstleistungsmarketing
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Dynamic capabilities
2
Dynamische Kompetenzen
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Gesundheitsversorgung
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Health care
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Innovation management
2
Innovationsmanagement
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New product development
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Produktentwicklung
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Services marketing
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Strategic management
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Strategisches Management
2
service systems
2
value
2
value creation
2
Arbeitsgruppe
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Beschwerdemanagement
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17
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Sweeney, Jillian C.
2
Barrios, Andrés
1
Barrutia, José M.
1
Blocker, Christopher P.
1
Bove, Liliana L.
1
Chandler, Jennifer D.
1
Dagger, Tracey S.
1
Edvardsson, Bo
1
Gelbrich, Katja
1
Gilsanz, Ainhize
1
Grégoire, Yany
1
Gudergan, Siegfried
1
Gäthke, Jana
1
Hartline, Michael D.
1
Helkkula, Anu
1
Hibbert, Sally
1
Karpen, Ingo O.
1
Karpen, Ingo Oswald
1
Kowalkowski, Christian
1
Laud, Gaurangi
1
Lukas, Bryan A.
1
Lusch, Robert F.
1
McColl-Kennedy, Janet R.
1
Melton, Horace L.
1
Ng, Sylvia C.
1
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1
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Quero, María José
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Temerak, Mohamed Sobhy
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Tommasetti, Aurelio
1
Troisi, Orlando
1
Tronvoll, Bård
1
Van Kasteren, Yasmin
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Journal of service research : JSR
Journal of service theory and practice : JSTP
Journal of business research : JBR
42
Industrial marketing management : the international journal for industrial and high-tech firms
33
Marketing theory
31
Journal of service management
18
Journal of the Academy of Marketing Science
18
Journal of marketing management : MM
16
The journal of services marketing
14
The service industries journal
14
International journal of physical distribution & logistics management : IJPD & LM
12
European journal of marketing : EJM
10
Public management review
10
The journal of business & industrial marketing
10
Tourism management : research, policies, practice
10
AMS review : official publication of the Academy of Marketing Science
9
Service business
9
International journal of contemporary hospitality management
8
Journal of business market management : JBM
8
Journal of macromarketing
8
Review of marketing research
8
SpringerLink / Bücher
8
Die Betriebswirtschaft : DBW
7
The TQM journal : the international review of organizational improvement
7
European Sport management quarterly : ESMQ
6
International journal of hospitality management
6
Journal of business-to-business marketing
6
Services marketing quarterly
6
Australasian marketing journal
5
European management journal
5
International journal of quality and service sciences
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Innovating in practice : perspectives and experiences
4
International journal of production economics
4
International journal of services and operations management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of marketing management : JMM ; journal of the Academy of Marketing
4
Journal of retailing and consumer services
4
Journal of strategic marketing
4
Managing consumer services : factory or theater?
4
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ECONIS (ZBW)
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1
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
2
The transformative value of a service experience
Blocker, Christopher P.
;
Barrios, Andrés
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 265-283
Persistent link: https://www.econbiz.de/10011336512
Saved in:
3
How much compensation should a firm offer for a flawed service? : an examination of the nonlinear effects of compensation on satisfaction
Gelbrich, Katja
;
Gäthke, Jana
;
Grégoire, Yany
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 107-123
Persistent link: https://www.econbiz.de/10010483434
Saved in:
4
Service systems : a broadened framework and research agenda on value propositions, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
Saved in:
5
Value co-creation behaviour : role of embeddedness and outcome considerations
Laud, Gaurangi
;
Karpen, Ingo Oswald
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
4
,
pp. 778-807
Persistent link: https://www.econbiz.de/10011730625
Saved in:
6
Service-dominant orientation, dynamic capabilities and firm performance
Wilden, Ralf
;
Gudergan, Siegfried
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
4
,
pp. 808-832
Persistent link: https://www.econbiz.de/10011730634
Saved in:
7
Measuring customer value co-creation behavior : developing a conceptual model based on service-dominant logic
Tommasetti, Aurelio
;
Troisi, Orlando
;
Vesci, Massimiliano
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
5
,
pp. 930-950
Persistent link: https://www.econbiz.de/10011797936
Saved in:
8
Value proposition test-driving for service innovation : how frontline employees innovate value propositions
Åkesson, Maria
;
Skålén, Per
;
Edvardsson, Bo
; …
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
3
,
pp. 338-362
Persistent link: https://www.econbiz.de/10011528303
Saved in:
9
Professional service providers' resource integration styles (PRO-RIS) : facilitating customer experiences
Ng, Sylvia C.
;
Plewa, Carolin
;
Sweeney, Jillian C.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 380-395
Persistent link: https://www.econbiz.de/10011606695
Saved in:
10
Electronic service quality and value : do consumer knowledge-related resources matter?
Barrutia, José M.
;
Gilsanz, Ainhize
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 231-246
Persistent link: https://www.econbiz.de/10009774866
Saved in:
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