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~isPartOf:"Journal of service research : JSR"
~person:"Chandler, Jennifer D."
~source:"econis"
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Betriebliche Wertschöpfung
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Customer satisfaction
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Chandler, Jennifer D.
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Service systems : a broadened framework and research agenda on value propositions, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
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