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~isPartOf:"Journal of service research : JSR"
~subject:"Freie Berufe"
~subject:"Service innovation"
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Freie Berufe
Service innovation
Dienstleistung
43
Services
43
Dienstleistungsqualität
19
Dienstleistungssektor
19
Service industry
19
Service quality
19
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15
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service design
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service innovation
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Antons, David
1
Aspara, Jaakko
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Bayón, Tomás
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Berry, Leonard L.
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Breidbach, Christoph F.
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Castaldi, Carolina
1
Clatworthy, Simon
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Scott, Don R.
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Journal of service research : JSR
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
32
FFB-Diskussionspapier
30
Journal of business research : JBR
24
The service industries journal
24
Schriften des Forschungsinstituts Freie Berufe
15
Journal of service management
14
The journal of services marketing
14
Prospects for the professions in China
13
Freelancer als Forschungsgegenstand und Praxisphänomen : betriebswirtschaftliche und psychologische Perspektiven
11
Freie Berufe - Einkommen und Steuern (FB€St) : Beiträge aus Wissenschaft, Praxis und Politik
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
Journal of management studies : JMS
9
SpringerLink / Bücher
9
Schriftenreihe des Instituts für Freie Berufe an der Friedrich-Alexander-Universität Erlangen-Nürnberg
8
The Oxford handbook of professional service firms
8
Professional services firms
7
Freie Berufe - Einkommen, Zeit und darüber hinaus : Forschungsergebnisse für Wissenschaft, Praxis und Politik
6
International trade in professional services : assessing barriers and encouraging reform ; [the OECD organised a second Workshop on Professional Services in Paris on 16 and 17 October 1995]
6
Journal of service research
6
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
6
Research
6
The journal of business & industrial marketing
6
Bundesanzeiger / Beilage
5
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
5
Der Betrieb
5
European review of service economics and management
5
IFM-Materialien
5
IZA Discussion Paper
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International journal of production economics
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Journal of operations management
5
Journal of service theory and practice
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Springer eBook Collection
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Economie et statistique
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International journal of contemporary hospitality management
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Thünen-series of applied economic theory : working paper
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Business horizons
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ECONIS (ZBW)
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1
Diversification, branding, and performance of professional service firms
Castaldi, Carolina
;
Giarratana, Marco S.
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 353-364
Persistent link: https://www.econbiz.de/10011916521
Saved in:
2
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
3
Big data, big insights? : advancing service innovation and design with machine learning
Antons, David
;
Breidbach, Christoph F.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 17-39
Persistent link: https://www.econbiz.de/10011855773
Saved in:
4
Service design as an approach to implement the value cocreation perspective in new service development
Yu, Eun
;
Sangiorgi, Daniela
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 40-58
Persistent link: https://www.econbiz.de/10011855775
Saved in:
5
Organizational transformation through service design : the institutional logics perspective
Kurtmollaiev, Seidali
;
Fjuk, Annita
;
Pedersen, Per Egil
; …
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 59-74
Persistent link: https://www.econbiz.de/10011855778
Saved in:
6
The value of codesign : the effect of customer involvement in service design teams
Trischler, Jakob
;
Pervan, Simon J.
;
Kelly, Stephen J.
; …
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 75-100
Persistent link: https://www.econbiz.de/10011855780
Saved in:
7
The dilemma of service productivity and service innovation : an empirical exploration in financial services
Aspara, Jaakko
;
Klein, Jan F.
;
Luo, Xueming
;
Tikkanen, …
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 249-262
Persistent link: https://www.econbiz.de/10011855809
Saved in:
8
Motivating customers to adhere to expert advice in professional services : a medical service context
Seiders, Kathleen
;
Flynn, Andrea Godfrey
;
Berry, Leonard L.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10010483440
Saved in:
9
How customer satisfaction affects employee satisfaction and retention in a professional services context
Frey, Regina Viola
;
Bayón, Tomás
;
Totzek, Dirk
- In:
Journal of service research : JSR
16
(
2013
)
4
,
pp. 503-517
Persistent link: https://www.econbiz.de/10010203516
Saved in:
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