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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~person:"Bellos, Ioannis"
~person:"Ou, Jihong"
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Management science : journal of the Institute for Operations Research and the Management Sciences
Sustainable supply chains : a research-based textbook on operations and strategy
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Service design for a holistic customer experience : a process framework
Bellos, Ioannis
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1718-1736
Persistent link: https://www.econbiz.de/10012506026
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Service performance analysis and improvement for a ticket queue with balking customers
Xu, Susan H.
;
Gao, Long
;
Ou, Jihong
- In:
Management science : journal of the Institute for …
53
(
2007
)
6
,
pp. 971-990
Persistent link: https://www.econbiz.de/10003490974
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