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~isPartOf:"Manufacturing & service operations management : M & SOM"
~subject:"Hospital"
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Search: "Dienstleistungsqualität"
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Hospital
Dienstleistungsqualität
33
Service quality
33
service operations
11
Gesundheitsversorgung
10
Health care
10
Quality management
10
Qualitätsmanagement
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healthcare management
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Akan, Mustafa
1
Ayer, Turgay
1
Ayvaci, Mehmet Ulvi Saygi
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Bichescu, Bogdan
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Bolling, Steven F.
1
Chandrasekaran, Aravind
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Dai, Tinglong
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Fazzalari, Franco L.
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Seidmann, Abraham
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Tayur, Sridhar
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Verma, Rohit
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Vlachý, Jan
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Walker, Daniel
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Wang, Guihua
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Manufacturing & service operations management : M & SOM
Health care management review : HCM review
73
International journal of hospitality management
54
Journal of health economics
40
Journal of health organization and management
36
Working paper / National Bureau of Economic Research, Inc.
36
NBER working paper series
33
Quality management journal : QMJ
32
NBER Working Paper
30
Health marketing quarterly
23
Health economics
21
International journal of contemporary hospitality management
20
The TQM journal : the international review of organizational improvement
20
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
Management science : journal of the Institute for Operations Research and the Management Sciences
18
International journal of productivity and quality management : IJPQM
17
Journal of hospitality marketing & management
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Health care management science
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
The service industries journal
14
Total quality management & business excellence
14
Ruhr economic papers
13
Discussion paper / Centre for Economic Policy Research
12
The European journal of health economics
12
International journal of quality & reliability management
11
International journal of quality and service sciences
11
Tourism management : research, policies, practice
11
CHE research paper
10
Discussion paper series / IZA
10
International journal of health care finance and economics
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Production and operations management : the flagship research journal of the Production and Operations Management Society
10
Health economics review
9
Journal of business research : JBR
9
Journal of travel and tourism marketing
9
Technological forecasting & social change : an international journal
9
International journal of production research
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of operations management
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1
Effects of hospital-acquired conditions on readmission risk : the mediating role of length of stay
Bichescu, Bogdan
;
Hilafu, Haileab
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
4
,
pp. 1603-1621
Persistent link: https://www.econbiz.de/10014328895
Saved in:
2
Does social media dominate government report cards in influencing nursing home demand?
Li, Yuanchen
;
Lu, Lauren Xiaoyuan
;
Lu, Susan Feng
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
6
,
pp. 2085-2105
Persistent link: https://www.econbiz.de/10014437610
Saved in:
3
The business of healthcare : the role of physician integration in bundled payments
Vlachý, Jan
;
Ayer, Turgay
;
Ayvaci, Mehmet Ulvi Saygi
; …
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
3
,
pp. 996-1012
Persistent link: https://www.econbiz.de/10014302831
Saved in:
4
Collaboration structures in integrated healthcare delivery systems : an exploratory study of accountable care organizations
Lan, Yingchao
;
Chandrasekaran, Aravind
;
Goradia, Deepa
; …
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
3
,
pp. 1796-1820
Persistent link: https://www.econbiz.de/10013271106
Saved in:
5
Service chains' operational strategies : standardization or customization? : evidence from the nursing home industry
Kong, Lu
;
Hu, Kejia
;
Verma, Rohit
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
6
,
pp. 3099-3116
Persistent link: https://www.econbiz.de/10014299352
Saved in:
6
Using patient-specific quality information to unlock hidden healthcare capabilities
Wang, Guihua
;
Li, Jun
;
Hopp, Wallace J.
;
Fazzalari, …
- In:
Manufacturing & service operations management : M & SOM
21
(
2019
)
3
,
pp. 582-601
Persistent link: https://www.econbiz.de/10012102847
Saved in:
7
Imaging room and beyond : the underlying economics behind physicians' test-ordering behavior in outpatient services
Dai, Tinglong
;
Akan, Mustafa
;
Tayur, Sridhar
- In:
Manufacturing & service operations management : M & SOM
19
(
2017
)
1
,
pp. 99-113
Persistent link: https://www.econbiz.de/10011669520
Saved in:
8
Nurse absenteeism and staffing strategies for hospital inpatient units
Wang, Wen-ya
;
Gupta, Diwakar
- In:
Manufacturing & service operations management : M & SOM
16
(
2014
)
3
,
pp. 439-454
Persistent link: https://www.econbiz.de/10010402187
Saved in:
9
Information hang-overs in healthcare service systems
Lahiri, Atanu
;
Seidmann, Abraham
- In:
Manufacturing & service operations management : M & SOM
14
(
2012
)
4
,
pp. 634-653
Persistent link: https://www.econbiz.de/10009669690
Saved in:
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