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~isPartOf:"Problems and perspectives in management : PPM ; international research journal"
~isPartOf:"Service business"
~person:"Ferreira, João J. M."
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Ferreira, João J. M.
Ferreira, Fernando Alberto Freitas
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Banaitis, Audrius
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Barata, José M. Monteiro
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Ferreira, Fernando A. F.
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Jalali, Marjan S.
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Marques, Carla S. E.
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Reis, Joana R. G.
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Rodrigues, Paulo M. M.
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Santos, Sérgio P.
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Problems and perspectives in management : PPM ; international research journal
Service business
IEEE transactions on engineering management : EM
6
International entrepreneurship and management journal
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Journal of business research : JBR
6
Technological forecasting & social change : an international journal
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International journal of technology management : IJTM
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Journal of Service Management
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Journal of the Operational Research Society
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Knowledge management research & practice : KMRP ; an official journal of the OR Society
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A learning-oriented decision-making process for real estate brokerage service evaluation
Ferreira, Fernando Alberto Freitas
;
Spahr, Ronald W.
; …
- In:
Service business
11
(
2017
)
3
,
pp. 453-474
Persistent link: https://www.econbiz.de/10011732396
Saved in:
2
Understanding the dynamics behind bank branch service quality in Portugal : pursuing a holistic view using fuzzy cognitive mapping
Ferreira, Fernando Alberto Freitas
;
Jalali, Marjan S.
; …
- In:
Service business
10
(
2016
)
3
,
pp. 469-487
Persistent link: https://www.econbiz.de/10011722345
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