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~isPartOf:"Production and operations management : the flagship research journal of the Production and Operations Management Society"
~subject:"Health care system"
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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
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Service quality
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appointment scheduling
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Dai, Tinglong
1
Diamant, Adam
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Diwas KC
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Heim, Gregory R.
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Heineke, Janelle
1
Kim, Tongil TI
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Kuang, Lini
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Lee, Seung Jun
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Wang, Dongyang
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Production and operations management : the flagship research journal of the Production and Operations Management Society
Journal of health organization and management
28
Health care management review : HCM review
24
The TQM journal : the international review of organizational improvement
22
NBER Working Paper
18
NBER working paper series
17
Working paper / National Bureau of Economic Research, Inc.
16
Journal of health economics
15
Quality management journal : QMJ
14
Journal of service management
13
International journal of productivity and quality management : IJPQM
12
Technological forecasting & social change : an international journal
12
Health marketing quarterly
11
Journal of business research : JBR
11
The service industries journal
11
Total quality management & business excellence
11
CHE research paper
10
International journal of hospitality management
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Health economics
9
International journal of services and operations management
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Discussion paper / Centre for Economic Policy Research
8
European journal of operational research : EJOR
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
International journal of production research
8
International journal of quality & reliability management
8
Manufacturing & service operations management : M & SOM
8
The Milbank quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
World Bank E-Library Archive
8
International journal of quality and service sciences
7
OECD Health Statistics
7
Service business
7
Socio-economic planning sciences : the international journal of public sector decision-making
7
The European journal of health economics : HEPAC ; health economics in prevention and care
7
The journal of services marketing
7
Health economics review
6
Journal of public economics
6
Journal of the Operational Research Society
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Prosocial behaviors and economic performance : evidence from an online mental healthcare platform
Yan, Zhijun
;
Kuang, Lini
;
Qiu, Liangfei
- In:
Production and operations management : the flagship …
31
(
2022
)
10
,
pp. 3859-3876
Persistent link: https://www.econbiz.de/10013419409
Saved in:
2
Impact of universal healthcare on patient choice and quality of care
Diwas KC
;
Kim, Tongil TI
- In:
Production and operations management : the flagship …
31
(
2022
)
5
,
pp. 2167-2184
Persistent link: https://www.econbiz.de/10013277031
Saved in:
3
Designing AI-augmented healthcare delivery systems for physician buy-in and patient acceptance
Dai, Tinglong
;
Tayur, Sridhar
- In:
Production and operations management : the flagship …
31
(
2022
)
12
,
pp. 4443-4451
Persistent link: https://www.econbiz.de/10014265858
Saved in:
4
Coordinated scheduling for a multi-server network in outpatient pre-operative care
Wang, Dongyang
;
Morrice, Douglas J.
;
Muthuraman, Kumar
; …
- In:
Production and operations management : the flagship …
27
(
2018
)
3
,
pp. 458-479
Persistent link: https://www.econbiz.de/10011970028
Saved in:
5
Outpatient appointment block scheduling under patient heterogeneity and patient no-shows
Lee, Seung Jun
;
Heim, Gregory R.
;
Sriskandarajah, Chelliah
- In:
Production and operations management : the flagship …
27
(
2018
)
1
,
pp. 28-48
Persistent link: https://www.econbiz.de/10011970049
Saved in:
6
Dynamic patient scheduling for multi-appointment health care programs
Diamant, Adam
;
Milner, Joseph
;
Quereshy, Fayez
- In:
Production and operations management : the flagship …
27
(
2018
)
1
,
pp. 58-79
Persistent link: https://www.econbiz.de/10011970050
Saved in:
7
The impact of internal service quality on preventable adverse events in hospitals
Zheng, Sarah
;
Tucker, Anita L.
;
Ren, Z. Justin
; …
- In:
Production and operations management : the flagship …
27
(
2018
)
12
,
pp. 2201-2212
Persistent link: https://www.econbiz.de/10011970057
Saved in:
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