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Search: subject_exact:"Customer integration"
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Customer integration
22
Kundenintegration
22
Betriebliche Wertschöpfung
10
Public services
10
Value creation
10
Öffentliche Dienstleistung
10
Dienstleistungsqualität
7
Service quality
7
Service-Dominant Logic
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Service-dominant logic
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co-creation
7
co-production
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value co-creation
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Beziehungsmarketing
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Co-creation
3
Co-production
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3
Innovation management
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Innovationsmanagement
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Public sector
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USA
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Marketingtheorie
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Services
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public service-dominant logic
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public services
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Hardyman, Wendy
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Arrieta, Felix
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Bentzen, Tina Øllgaard
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Berthod, Olivier
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Best, Bernadette
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Herzberg, Carsten
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Lember, Veiko
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Public management review
Journal of business research : JBR
150
Industrial marketing management : the international journal for industrial and high-tech firms
75
Journal of retailing and consumer services
73
Journal of service management
46
SpringerLink / Bücher
46
International journal of innovation management
45
The journal of product innovation management : an international publication of the Product Development & Management Association
45
The journal of services marketing
44
Technological forecasting & social change : an international journal
38
Research policy : policy, management and economic studies of science, technology and innovation
35
The journal of business & industrial marketing
34
International journal of hospitality management
33
The service industries journal
31
Journal of marketing management : MM
29
Journal of strategic marketing
26
Service business
25
Marketing theory
24
Journal of service research : JSR
23
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
22
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
22
Kundenintegration : Forum Dienstleistungsmanagement
22
International journal of technology marketing : IJTMkt
21
Journal of marketing
21
The journal of brand management : an international journal
21
International journal of technology management : IJTM
20
Journal of service theory and practice : JSTP
20
Tourism management : research, policies, practice
20
International journal of contemporary hospitality management
19
Journal of the Academy of Marketing Science
17
The journal of product & brand management
17
Creativity and innovation management
16
European management journal
16
International journal of product development : IJPD
16
Marketing intelligence & planning
16
Revolutionizing innovation : users, communities, and open innovation
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
Customer engagement : contemporary issues and challenges
14
International journal of quality and service sciences
14
Journal of marketing management : JMM ; journal of the Academy of Marketing
14
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ECONIS (ZBW)
22
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1
Virtual agents in the public service : examining citizens' value-in-use
Scutella, Maryanne
;
Plewa, Carolin
;
Reaiche, Carmen
- In:
Public management review
26
(
2024
)
1
,
pp. 73-88
Persistent link: https://www.econbiz.de/10014477368
Saved in:
2
Exploring user co-regulation of public services : insights from the Grenoble water user committee
Blanchet, Thomas
;
Berthod, Olivier
;
Herzberg, Carsten
- In:
Public management review
25
(
2023
)
7
,
pp. 1408-1426
Persistent link: https://www.econbiz.de/10014321264
Saved in:
3
Co-creation and co-production in municipal risk governance : a case study of citizen participation in a German city
Haustein, Ellen
;
Lorson, Peter
- In:
Public management review
25
(
2023
)
2
,
pp. 376-403
Persistent link: https://www.econbiz.de/10013548920
Saved in:
4
Co-production at the front line : a user reflection on theory and practice
Straussman, Jeffrey D.
- In:
Public management review
24
(
2022
)
1
,
pp. 1-7
Persistent link: https://www.econbiz.de/10012802108
Saved in:
5
Continuous co-creation : how ongoing involvement impacts outcomes of co-creation
Bentzen, Tina Øllgaard
- In:
Public management review
24
(
2022
)
1
,
pp. 34-54
Persistent link: https://www.econbiz.de/10012802110
Saved in:
6
Conflicts fostering understanding of value co-creation and service systems transformation in complex public service systems
Rossi, Paula
;
Tuurnas, Sanna
- In:
Public management review
23
(
2021
)
2
,
pp. 254-275
Persistent link: https://www.econbiz.de/10012390679
Saved in:
7
Innovation labs and co-production in public problem solving
McGann, Michael
;
Wells, Tamas
;
Blomkamp, Emma
- In:
Public management review
23
(
2021
)
2
,
pp. 297-316
Persistent link: https://www.econbiz.de/10012390683
Saved in:
8
Non-voluntary service interaction from a service logic perspective : children and value co-creation
Lindqvist, Katja
;
Westrup, Ulrika
- In:
Public management review
22
(
2020
)
12
,
pp. 1781-1798
Persistent link: https://www.econbiz.de/10012312818
Saved in:
9
An analysis of the role of communities in care systems co-created with older people
Zuniga, Martin
;
Salaberria, Eva
;
Arrieta, Felix
- In:
Public management review
22
(
2020
)
12
,
pp. 1799-1818
Persistent link: https://www.econbiz.de/10012312820
Saved in:
10
Representative co-production : broadening the scope of the public service logic
Eriksson, Erik Masao
- In:
Public management review
21
(
2019
)
2
,
pp. 291-314
Persistent link: https://www.econbiz.de/10012178734
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