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~isPartOf:"Quality management journal : QMJ"
~subject:"Airline"
~subject:"Gastronomie"
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Airline
Gastronomie
Dienstleistungsqualität
89
Service quality
89
Quality management
45
Qualitätsmanagement
45
Customer satisfaction
34
Kundenzufriedenheit
34
Hospital
32
Krankenhaus
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service quality
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customer satisfaction
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quality management
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Prybutok, Victor R.
3
Ababneh, Khaldoun I.
2
Harun, Ahasan
2
Migdadi, Yazan K. A.
2
Ponnaiyan, Subramaniam
2
Prybutok, Gayle
2
Prybutok, Victor
2
Alkhatib, Saleh
1
Alkhatib, Saleh F. S.
1
Alkhatib, Saleh F.S.
1
Blankson, Charles
1
Boakye, Kwabena G.
1
Deepa, M. V.
1
ElMelegy, Ahmed R.
1
Jayaraman, K.
1
Kukanja, Marko
1
Kwon, Junhyuk
1
Migdadi, Yazan Khalid Abed-Allah
1
Planinc, Tanja
1
Rokonuzzaman, Md.
1
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Quality management journal : QMJ
International journal of hospitality management
108
Journal of air transport management
74
International journal of contemporary hospitality management
36
Journal of hospitality marketing & management
32
Journal of travel and tourism marketing
26
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
22
Journal of retailing and consumer services
20
Tourism management : research, policies, practice
12
Services marketing quarterly
11
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
11
Journal of business research : JBR
8
Journal of hospitality and tourism insights
8
Service business
8
The Cornell hospitality quarterly
8
Journal of revenue and pricing management
7
The TQM journal : the international review of organizational improvement
7
International journal of services and operations management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Managing service quality : MSQ ; an international journal
6
Marketing intelligence & planning
6
The service industries journal
6
Asia Pacific journal of marketing and logistics
5
Cogent business & management
5
International journal of industrial organization
5
International journal of quality & reliability management
5
International journal of quality and service sciences
5
Journal of Tourism, Heritage & Services Marketing : JTHSM
5
Tourism review
5
Transportation research / E : an international journal
5
Benchmarking : an international journal ; BIJ
4
Cornell hospitality quarterly : CQ
4
Discussion paper / Tinbergen Institute
4
International journal of business and economics
4
International journal of electronic customer relationship management : IJECRM
4
International journal of services, economics and management
4
Journal of Asian finance, economics and business : JAFEB
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
The journal of services marketing
4
Applied economics letters
3
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1
Determinants of customer satisfaction and behavioral intentions in fast-food restaurants among undergraduate students during the COVID-19 pandemic
Ababneh, Khaldoun I.
;
Ponnaiyan, Subramaniam
;
ElMelegy, …
- In:
Quality management journal : QMJ
29
(
2022
)
2
,
pp. 104-124
Persistent link: https://www.econbiz.de/10013271131
Saved in:
2
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
3
Toward cost-effective service excellence : exploring the relationship between managers' perceptions of quality and the operational efficiency and profitability of restaurants
Kukanja, Marko
;
Planinc, Tanja
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 95-105
Persistent link: https://www.econbiz.de/10012309607
Saved in:
4
Operations strategies alignment patterns and service quality : airline global analysis
Alkhatib, Saleh
;
Migdadi, Yazan Khalid Abed-Allah
- In:
Quality management journal : QMJ
26
(
2019
)
3
,
pp. 144-156
Persistent link: https://www.econbiz.de/10012309552
Saved in:
5
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
6
Operational determinants of airline service quality : worldwide cross-regional analysis
Alkhatib, Saleh F. S.
;
Migdadi, Yazan K. A.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 186-200
Persistent link: https://www.econbiz.de/10011976342
Saved in:
7
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10012309493
Saved in:
8
Operational determinants of airline service quality : worldwide cross-regional analysis
Alkhatib, Saleh F.S.
;
Migdadi, Yazan K. A.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 186-200
Persistent link: https://www.econbiz.de/10012309506
Saved in:
9
Scale measurements for airline service quality to secure passenger confidence in air travel
Deepa, M. V.
;
Jayaraman, K.
- In:
Quality management journal : QMJ
24
(
2017
)
3
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011721855
Saved in:
10
The attraction of the sizzle : a service investment model
Boakye, Kwabena G.
;
Kwon, Junhyuk
;
Blankson, Charles
; …
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 24-38
Persistent link: https://www.econbiz.de/10009659102
Saved in:
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