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~isPartOf:"Quality management journal : QMJ"
~subject:"Gastronomie"
~subject:"Structural equation model"
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Search: "Dienstleistungsqualität"
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Gastronomie
Structural equation model
Dienstleistungsqualität
89
Service quality
89
Quality management
45
Qualitätsmanagement
45
Customer satisfaction
34
Kundenzufriedenheit
34
Hospital
32
Krankenhaus
32
Gesundheitsversorgung
19
Health care
19
Consumer behaviour
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service quality
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United States
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Gesundheitswesen
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Health care system
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Patienten
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Product quality
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Produktqualität
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Beziehungsmarketing
10
Relationship marketing
10
healthcare
9
Fast-food industry
6
Measurement
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Messung
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Restaurant industry
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Schnellgastronomie
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Strukturgleichungsmodell
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customer satisfaction
6
quality management
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Prybutok, Victor R.
4
Ponnaiyan, Subramaniam
3
Prybutok, Victor
3
Ababneh, Khaldoun I.
2
ElMelegy, Ahmed R.
2
Harun, Ahasan
2
Prybutok, Gayle
2
AlNajem, Mohamad N.
1
Blankson, Charles
1
Boakye, Kwabena G.
1
Boonme, Kittipong
1
George, Benjamin
1
Johnson, Dana M.
1
Kukanja, Marko
1
Kwon, Junhyuk
1
Peng, Xianghui
1
Planinc, Tanja
1
Qin, Hong
1
Rokonuzzaman, Md.
1
Russell, Roberta S.
1
Scott, Rebecca A.
1
Sureshchandar, G. S.
1
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Quality management journal : QMJ
International journal of hospitality management
109
Journal of hospitality marketing & management
34
International journal of contemporary hospitality management
32
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
23
Journal of retailing and consumer services
14
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
14
The service industries journal
13
Journal of travel and tourism marketing
12
Asia Pacific journal of marketing and logistics
11
International journal of services and operations management
10
International journal of services, economics and management
9
Journal of business research : JBR
9
The journal of services marketing
9
Journal of hospitality and tourism insights
8
The Cornell hospitality quarterly
8
International journal of business excellence : IJBEX
7
International journal of productivity and quality management : IJPQM
7
Services marketing quarterly
7
Cogent business & management
6
International journal of business information systems : IJBIS
6
International journal of quality & reliability management
6
Tourism management : research, policies, practice
6
Benchmarking : an international journal ; BIJ
5
Global business review
5
Journal of Asian finance, economics and business : JAFEB
5
Managing service quality : MSQ ; an international journal
5
Marketing intelligence & planning
5
The TQM journal : the international review of organizational improvement
5
Total quality management & business excellence
5
Cornell hospitality quarterly : CQ
4
International journal of electronic customer relationship management : IJECRM
4
International journal of quality and service sciences
4
Journal of Tourism, Heritage & Services Marketing : JTHSM
4
Service business
4
Applied economics letters
3
European journal of marketing : EJM
3
International journal of production economics
3
Inventi impact: service sector
3
Journal for global business advancement : JGBA
3
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ECONIS (ZBW)
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1
Determinants of customer satisfaction in a B2B IT context : a structural equation modeling approach
Sureshchandar, G. S.
- In:
Quality management journal : QMJ
30
(
2023
)
2
,
pp. 135-149
Persistent link: https://www.econbiz.de/10014291640
Saved in:
2
Determinants of customer satisfaction and behavioral intentions in fast-food restaurants among undergraduate students during the COVID-19 pandemic
Ababneh, Khaldoun I.
;
Ponnaiyan, Subramaniam
;
ElMelegy, …
- In:
Quality management journal : QMJ
29
(
2022
)
2
,
pp. 104-124
Persistent link: https://www.econbiz.de/10013271131
Saved in:
3
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
4
Toward cost-effective service excellence : exploring the relationship between managers' perceptions of quality and the operational efficiency and profitability of restaurants
Kukanja, Marko
;
Planinc, Tanja
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 95-105
Persistent link: https://www.econbiz.de/10012309607
Saved in:
5
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
6
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10012309493
Saved in:
7
Antecedents of hypermarket service quality in the United Arab Emirates
ElMelegy, Ahmed R.
;
Ponnaiyan, Subramaniam
;
AlNajem, …
- In:
Quality management journal : QMJ
24
(
2017
)
4
,
pp. 35-48
Persistent link: https://www.econbiz.de/10011764235
Saved in:
8
The moderating effect of gender in urgent care service satisfaction
Qin, Hong
;
Boonme, Kittipong
;
George, Benjamin
; …
- In:
Quality management journal : QMJ
24
(
2017
)
3
,
pp. 20-30
Persistent link: https://www.econbiz.de/10011721847
Saved in:
9
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
10
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
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