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~isPartOf:"The Cornell hospitality quarterly"
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Gastronomie
25
Restaurant industry
25
Consumer behaviour
11
Konsumentenverhalten
11
Dienstleistungsqualität
8
Service quality
8
restaurants
6
restaurant
5
Beziehungsmarketing
3
Customer satisfaction
3
Ethnic group
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Ethnische Gruppe
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Firm performance
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Franchising
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Kundenzufriedenheit
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Relationship marketing
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Tipping behaviour
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Trinkgeld
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USA
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United States
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Unternehmenserfolg
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franchising
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Black people
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CSR
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China
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Corporate Social Responsibility
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Corporate social responsibility
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Ethnic discrimination
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Ethnische Diskriminierung
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KMU
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Revenue management
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Revenue-Management
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SME
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Schwarze Menschen
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Theorie
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Theory
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Tourism employees
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Tourismusberufe
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restaurant management
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Brewster, Zachary W.
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Jang, Soocheong
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Mattila, Anna S.
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Nowak, Gerald Roman
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Bao, Yafang
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Boer, Charlotte de
1
Bonn, Mark Andrew
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Bowen, John T.
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Bufquin, Diego
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Bujisic, Milos
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Chen, Feier
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Huang, Leijun
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Just, David
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Kim, Min Chung
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The Cornell hospitality quarterly
International journal of hospitality management
483
International journal of contemporary hospitality management
158
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
91
Journal of hospitality marketing & management
79
Tourism management : research, policies, practice
43
Journal of travel and tourism marketing
32
Journal of retailing and consumer services
31
NBER working paper series
28
Tourism economics : the business and finance of tourism and recreation
27
Journal of hospitality and tourism insights
25
Working paper / National Bureau of Economic Research, Inc.
25
The service industries journal
24
Tourism management perspectives : TMP
23
Journal of business research : JBR
21
Modernes Verpflegungsmanagement : best practices für Individual-, Gemeinschafts- und Systemgastronomie
21
NBER Working Paper
19
Cornell hospitality quarterly : CQ
16
Food and wine events in Europe : a stakeholder approach
15
Journal of revenue and pricing management
15
Journal of food products marketing
13
Service business
13
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
13
Asia Pacific journal of marketing and logistics
12
Food policy : economics planning and politics of food and agriculture
12
Tourism and hospitality research : the surrey quarterly review
12
Tourism and hospitality research : THR
11
Applied economics
10
Cogent business & management
10
International journal of revenue management : IJRM
10
Journal of economic behavior & organization : JEBO
10
The journal of services marketing
10
Applied economics letters
9
Journal of vacation marketing : an international journal
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Services marketing quarterly
9
SpringerLink / Bücher
9
Discussion paper series / IZA
8
Global business and finance review
8
Journal of international food & agribusiness marketing
8
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ECONIS (ZBW)
25
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1
Relationship of precrisis financial decisions with the financial distress and performance of small- and medium-sized restaurants during COVID-19
Sharma, Amit
;
Lee, Seoki
;
Lin, Michael S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
4
,
pp. 460-472
Persistent link: https://www.econbiz.de/10014381537
Saved in:
2
CEO overconfidence and firm performance : the moderating effect of restaurant franchising
Kim, Hong Soon
;
Jang, Soocheong
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 276-292
Persistent link: https://www.econbiz.de/10012520158
Saved in:
3
When a robot makes your dinner : a comparative analysis of product level and customer experience between the US and Chinese robotic restaurants
Ma, Emily
;
Bao, Yafang
;
Huang, Leijun
;
Wang, Danni
; …
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 184-211
Persistent link: https://www.econbiz.de/10014253097
Saved in:
4
Variable pricing in restaurant revenue management : a priority mixed bundle strategy
Webb, Timothy
;
Ma, Jing
;
Cheng, Andong
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 22-33
Persistent link: https://www.econbiz.de/10014229646
Saved in:
5
Comparison of customer reviews for local and chain restaurants : multilevel approach to Google reviews data
Yalcinkaya, Beril
;
Just, David
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 63-73
Persistent link: https://www.econbiz.de/10014229650
Saved in:
6
Exploring customers' luxury consumption in restaurants : a combined method of topic modeling and three-factor theory
Kwon, Wooseok
;
Lee, Minwoo
;
Bowen, John T.
- In:
The Cornell hospitality quarterly
63
(
2022
)
1
,
pp. 66-77
Persistent link: https://www.econbiz.de/10012800200
Saved in:
7
Why service recovery fails? : examining the roles of restaurant type and failure severity in double deviation with justice theory
Zou, Suiwen
;
Migacz, Steven J.
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 169-181
Persistent link: https://www.econbiz.de/10013256787
Saved in:
8
Which type of M&A makes an acquiring restaurant firm a star? : profit-driven versus growth-driven M&A
Mun, Sung Gyun
;
Koh, Yoon
;
Jang, Soocheong
- In:
The Cornell hospitality quarterly
63
(
2022
)
3
,
pp. 369-384
Persistent link: https://www.econbiz.de/10013387204
Saved in:
9
Are Black restaurant servers tipped less than white servers? : three experimental tests of server race effects on customers' tipping behaviors
Brewster, Zachary W.
;
Gourlay, Kenneth
;
Nowak, Gerald Roman
- In:
The Cornell hospitality quarterly
63
(
2022
)
4
,
pp. 433-447
Persistent link: https://www.econbiz.de/10013387216
Saved in:
10
Ethnic restaurants : bringing uniqueness to the table through handwriting
Chen, Feier
;
Liu, Qing
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
63
(
2022
)
4
,
pp. 465-478
Persistent link: https://www.econbiz.de/10013387220
Saved in:
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