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~isPartOf:"The journal of business & industrial marketing"
~type_genre:"Case study"
~type_genre:"Systematic review"
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The journal of business & industrial marketing
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of services and operations management
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The service industries journal
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International journal of productivity and quality management : IJPQM
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International journal of quality and service sciences
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International journal of services technology and management
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Quality management journal : QMJ
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Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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Tourism management : research, policies, practice
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International journal of quality & reliability management
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Journal of air transport management
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Services marketing cases in emerging markets : an asian perspective
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Working paper / National Bureau of Economic Research, Inc.
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World class applications of Six Sigma : [real world examples of success]
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Accounting and finance : journal of the Accounting Association of Australia and New Zealand
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Advances in business information systems and analytics (ABISA) book series
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Investigating issues and challenges for customer involvement in business services innovation
Nicolajsen, Hanne Westh
;
Scupola, Ada
- In:
The journal of business & industrial marketing
26
(
2011
)
5
,
pp. 368-376
Persistent link: https://www.econbiz.de/10009272392
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Developing the value perception of the business customer through service modularity
Rahikka, Emmi
;
Ulkuniemi, Pauliina
;
Pekkarinen, Saara
- In:
The journal of business & industrial marketing
26
(
2011
)
5
,
pp. 357-367
Persistent link: https://www.econbiz.de/10009272394
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