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~isPartOf:"The service industries journal"
~person:"Chang, Chun-Ming"
~person:"Wang, Mei-ling"
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Beziehungsmarketing
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Customer retention
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Customer satisfaction
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Dienstleistungsqualität
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Wang, Mei-ling
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The service industries journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
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2
Linking service climate to customer loyalty
Wang, Mei-ling
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 403-414
Persistent link: https://www.econbiz.de/10011337128
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