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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Spain"
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Structural equation model
46
Strukturgleichungsmodell
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Quality management
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Qualitätsmanagement
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Taiwan
8
Dienstleistungsqualität
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Firm performance
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structural equation modelling
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Kundenzufriedenheit
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structural equation model
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Beltrán-Martín, Inmaculada
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Bou-Llusar, Juan Carlos
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Casadesús, Martí
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Escrig-Tena, Ana Belén
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Marimon, Frederic
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Petnji Yaya, Luc Honore
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Roca Puig, Vicente
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Setó-Pamies, Dolors
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
European journal of marketing : EJM
3
International entrepreneurship and management journal
2
International review on public and non-profit marketing
2
Journal of business research : JBR
2
The international journal of human resource management
2
Applied economics letters
1
Aquaculture economics & management : official journal of the International Association of Aquaculture Economics and Management
1
Building sustainable human resources management practices for businesses
1
European journal of international management : EJIM
1
Global business perspectives
1
Handbook of research on autopoiesis and self-sustaining processes for organizational success
1
Health care management science : a new journal serving the international health care management community
1
Human resource management
1
IN3 Working Paper Series
1
Innovation in business and enterprise : technologies and frameworks
1
International business review : the official journal of the European International Business Academy
1
International journal of manpower
1
International journal of nonprofit & voluntary sector marketing
1
International journal of nonprofit and voluntary sector marketing
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality & reliability management
1
International journal of wine business research
1
International small business journal : researching entrepreneurship
1
Journal of business ethics : JOBE
1
Journal of global information management : an official publication of the Information Resources Management Association
1
Journal of marketing management : MM
1
Journal of travel and tourism marketing
1
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
1
Management international review : mir ; journal of international business
1
Services marketing quarterly
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Supply chain management : an international journal
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Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
Telematics and informatics : an interdisciplinary journal on the social impacts of new technologies
1
The service industries journal
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Wine Tourism and Sustainability : The Economic, Social and Environmental Contribution of the Wine Industry
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1
Does quality management drive labour flexibility?
Escrig-Tena, Ana Belén
;
Bou-Llusar, Juan Carlos
;
Roca …
- In:
Total quality management & business excellence : an …
23
(
2012
)
2
,
pp. 159-176
Persistent link: https://www.econbiz.de/10009509628
Saved in:
2
Impact of e-Quality and service recovery on loyalty : a study of e-banking in Spain
Marimon, Frederic
;
Petnji Yaya, Luc Honore
;
Casadesús, …
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 769-787
Persistent link: https://www.econbiz.de/10009625471
Saved in:
3
Customer loyalty to service providers : examining the role of service quality, customer satisfaction and trust
Setó-Pamies, Dolors
- In:
Total quality management & business excellence : an …
23
(
2012
)
11
,
pp. 1257-1271
Persistent link: https://www.econbiz.de/10009687538
Saved in:
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