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~language:"eng"
~person:"Amin, Muslim"
~person:"Brun, Isabelle"
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Beziehungsmarketing
4
Electronic Banking
4
Electronic banking
4
Relationship marketing
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Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
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Mobile communications
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Amin, Muslim
Brun, Isabelle
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Koku, Paul Sergius
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The international journal of bank marketing : IJBM
5
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ECONIS (ZBW)
5
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1
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
2
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
3
Online relationship quality : scale development and initial testing
Brun, Isabelle
;
Rajaobelina, Lova
;
Line, Ricard
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10010252740
Saved in:
4
A relational classification of online banking customers
Rajaobelina, Lova
;
Brun, Isabelle
;
Toufaily, Élissar
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
3
,
pp. 187-205
Persistent link: https://www.econbiz.de/10009733565
Saved in:
5
Islamic banks : contrasting the drivers of customer satisfaction on image, trust, and loyalty of Muslim on non-Muslim customers in Malaysia
Amin, Muslim
;
Zaidi Isa
;
Fontaine, Rodrigue
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
2
,
pp. 79-97
Persistent link: https://www.econbiz.de/10009733592
Saved in:
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