FOTACHE, Doina; HURBEAN, Luminita - In: Informatica Economica X (2006) 2, pp. 49-54
Business Process Outsourcing (BPO) is gaining widespread acceptance throughout the US, Europe, South America and Asia … Pacific as the top executives of leading multinationals turn to outsourcing as a strategic management tool for improving … corporate performance, profitability and shareholder value. BPO started to emerge a few years ago as follow-on to IT outsourcing …