Servera Francés, D.; Gil Saura, Irene; Fuentes Blasco, M. - In: Investigaciones europeas de Dirección y Economía de … 15 (2009) 3, pp. 37-58
deeper analysis will be carried out on how the ICT affect the traditional chain of consequences: Service Quality - Value … conclusions confirm the above mentioned chain of consequences and remark the ICT influence when describing these relations. -- ICT … ; logistics ; supply Relationships ; logistics service quality ; logistics value …