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~person:"Anderson, Laurel"
~subject:"Dienstleistungssektor"
~type_genre:"Article in journal"
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Anderson, Laurel
Witell, Lars
9
Edvardsson, Bo
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Kowalkowski, Christian
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ECONIS (ZBW)
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Consumers on the job : contextualization crafting in expert services
Azzari, Courtney Nations
;
Anderson, Laurel
;
Mende, Martin
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 520-541
Persistent link: https://www.econbiz.de/10012662583
Saved in:
2
Service system transformation through service design : linking analytical dimensions and service design approaches
Koskela-Huotari, Kaisa
;
Patrício, Lia
;
Zhang, Jie
; …
- In:
Journal of business research : JBR
136
(
2021
),
pp. 343-355
Persistent link: https://www.econbiz.de/10012663303
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