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~person:"Archer-Brown, Chris"
~person:"Kim, Jung-Hwan"
~subject:"Retail trade"
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Retail trade
Dienstleistungsqualität
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E-commerce
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Electronic Commerce
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Service quality
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Consumer behaviour
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Customer satisfaction
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Einzelhandel
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Konsumentenverhalten
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Brand management
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Digitale Dienste
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E-loyalty
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E-satisfaction
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E-滿意; 電子服務質量;E-忠誠度; 奢侈品購物者; 奢侈時尚品牌
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Fashion
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Internet
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Luxusgüter
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Markenführung
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Markenimage
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Online retailing
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Online-Handel
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Website
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exit propensity
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luxury fashion brands
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luxury shoppers
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mulit-channel
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retail
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Archer-Brown, Chris
Kim, Jung-Hwan
Alexander, Nicholas
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Broadbridge, Adelina M.
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Palmer, Mark
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Bang, Nguyen
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Baviera-Puig, Amparo
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Ding Hooi Ting
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The service industries journal
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ECONIS (ZBW)
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1
Online service failure and propensity to suspend offline consumption
Piercy, Niall
;
Archer-Brown, Chris
- In:
The service industries journal
34
(
2014
)
8
,
pp. 659-676
Persistent link: https://www.econbiz.de/10010385543
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2
The impact of buying environment characteristics of retail websites
Kim, Jung-Hwan
;
Kim, Minjeong
;
Kandampully, Jay
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 865-880
Persistent link: https://www.econbiz.de/10003598823
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