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~person:"Assaker, Guy"
~person:"Pérez, Andrea"
~subject:"Kundenzufriedenheit"
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Search: subject:"Corporate reputation"
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Kundenzufriedenheit
Corporate Social Responsibility
12
Corporate reputation
12
Corporate social responsibility
12
Firmenimage
12
Bank
5
Customer satisfaction
5
Beziehungsmarketing
4
Consumer behaviour
4
Konsumentenverhalten
4
Relationship marketing
4
Reputation
4
CSR image
3
Dienstleistungsqualität
3
Hotel industry
3
Hotellerie
3
Public relations
3
Service quality
3
Spain
3
Spanien
3
Stakeholder
3
Öffentlichkeitsarbeit
3
CSR
2
Corporate culture
2
Loyalty
2
PLS-SEM
2
Reporting
2
Satisfaction
2
Stakeholders
2
Unternehmenskultur
2
Arbeitsverhalten
1
Banking industry
1
Bibliometrics
1
Bibliometrie
1
Brand image
1
COVID-19
1
Coronavirus
1
Cross-country
1
Customer retention
1
Customer value
1
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Assaker, Guy
Pérez, Andrea
Jaiswal, Deepak
3
Kant, Rishi
3
Lombart, Cindy
3
Louis, Didier
3
Paulssen, Marcel
3
Bagozzi, Richard P.
2
Caruana, Albert
2
Cham Tat Huei
2
Chen, Xiaohong
2
Cheng Boon Liat
2
Esmaeilpour, Majid
2
Galbreath, Jeremy
2
Garnefeld, Ina
2
Giovanis, Apostolos
2
Helm, Sabrina
2
Hsu, Maxwell K.
2
Hussein, Ananda Sabil
2
Jehn, Karen A.
2
Mirzaei, Mahnaz
2
Mishra, Suyash
2
Mugiono
2
O'Connor, Peter
2
Rodríguez del Bosque, Ignacio A.
2
Sayadi, Amrollah
2
Scott, Elizabeth D.
2
Su, LuJun
2
Swanson, Scott R.
2
Tsoukatos, Evangelos
2
Zameer, Hashim
2
Abeysekera, Indra
1
Abu-Doleh, Jamal Daoud
1
Adomako, Samuel
1
Ahmad, Munawar Javed
1
Ahmad, Nisar
1
Ahmed Hassaan Mohammed Ali
1
Ahn, Yongjin
1
Ai, Chi-Han
1
Aisjah, Siti
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International journal of hospitality management
1
Journal of hospitality marketing & management
1
Service business
1
The journal of services marketing
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
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1
Hotel guests' revisit intentions post-COVID-19 : reexamining the role of service quality, CSR, and reputation while accounting for guests' trepidation
Assaker, Guy
;
O'Connor, Peter
- In:
Tourism analysis : an interdisciplinary tourism & …
28
(
2023
)
3
,
pp. 455-467
Persistent link: https://www.econbiz.de/10014423497
Saved in:
2
Examining the antecedents and effects of hotel
corporate
reputation
on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter
;
Assaker, Guy
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
Saved in:
3
Corporate social responsibility (CSR) and customer loyalty in the hotel industry : a cross-country study
Latif, Khawaja Fawad
;
Pérez, Andrea
;
Sahibzada, Umar Farooq
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012293766
Saved in:
4
Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
Saved in:
5
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
Pérez, Andrea
;
Martínez, Patricia
;
Rodríguez del …
- In:
Service business
7
(
2013
)
3
,
pp. 459-481
Persistent link: https://www.econbiz.de/10009776966
Saved in:
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