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~person:"Barnes, Donald C."
~subject:"Beziehungsmarketing"
~subject:"USA"
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Barnes, Donald C.
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The journal of personal selling & sales management : JPSSM
2
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The role of delight in driving repurchase intentions
Meyer, Tracy
;
Barnes, Donald C.
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 61-71
Persistent link: https://www.econbiz.de/10011690136
Saved in:
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Investigating the employee's perspective of customer delight
Barnes, Donald C.
;
Collier, Joel E.
;
Ponder, Nicole
; …
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
1
,
pp. 91-104
Persistent link: https://www.econbiz.de/10009716749
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