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~person:"Barrutia, José M."
~subject:"Kundenzufriedenheit"
~type:"article"
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Kundenzufriedenheit
Service-Dominant Logic
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Service-dominant logic
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Customer integration
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service-dominant logic
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Barrutia, José M.
Tronvoll, Bård
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Eletxigerra, Ainhize
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Expanding the task-dominant value cocreation narrative : the role of consumer expertise and social and mental processes
Eletxigerra, Ainhize
;
Barrutia, José M.
;
Echebarria, Carmen
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1061-1087
Persistent link: https://www.econbiz.de/10013258953
Saved in:
2
Tourist expertise and pre-travel value co-creation : task-related processes and beyond
Eletxigerra, Ainhize
;
Barrutia, José M.
;
Echebarria, Carmen
- In:
Tourism management perspectives : TMP
37
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012502582
Saved in:
3
Electronic service quality and value : do consumer knowledge-related resources matter?
Barrutia, José M.
;
Gilsanz, Ainhize
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 231-246
Persistent link: https://www.econbiz.de/10009774866
Saved in:
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