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~person:"Engel, Christoph"
~person:"Santini, Fernando de Oliveira"
~subject:"Dienstleistungsqualität"
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Engel, Christoph
Santini, Fernando de Oliveira
Blut, Markus
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Ladeira, Wagner Junior
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Online banking services : a meta-analytic review and assessment of the impact of antecedents and consequents on satisfaction
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
,
pp. 168-178
Persistent link: https://www.econbiz.de/10011975274
Saved in:
2
Student satisfaction in higher education : a meta-analytic study
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Journal of marketing for higher education
27
(
2017
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10011706592
Saved in:
3
A meta-analysis of satisfaction in the banking sector
Ladeira, Wagner Junior
;
Santini, Fernando de Oliveira
; …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
6
,
pp. 798-820
Persistent link: https://www.econbiz.de/10011618691
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