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~person:"Fang, Jiaming"
~person:"Van Tonder, Estelle"
~subject:"Consumer behaviour"
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Consumer behaviour
Konsumentenverhalten
4
Beziehungsmarketing
2
Customer satisfaction
2
Kundenzufriedenheit
2
Relationship marketing
2
Affective commitment
1
Angst
1
Anxiety
1
COVID-19
1
Confidence
1
Coronavirus
1
Customer engagement
1
Customer integration
1
Customers
1
Dienstleistungsqualität
1
Emotion
1
Epidemic
1
Epidemie
1
Internet marketing
1
Knowledge management
1
Knowledge transfer
1
Kundenintegration
1
Online-Marketing
1
Selbstbedienung
1
Self-service
1
Service quality
1
Vertrauen
1
Wissensmanagement
1
Wissenstransfer
1
customer engagement
1
customer perceived value
1
customer satisfaction
1
digital marketing
1
e-loyalty
1
elaboration likelihood model
1
emotional attachment
1
fear appeal
1
followership
1
informal knowledge sharing
1
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Fang, Jiaming
Van Tonder, Estelle
Nicholson, Michael
3
Xiao, Sarah Hong
3
Addo, Prince Clement
2
Ahmed, Sohel
2
Ahn, Jiseon
2
Akhtar, Nadeem
2
Arici, Hasan Evrim
2
Bowden, Jana
2
Ding Hooi Ting
2
Gannon, Martin Joseph
2
Gao, Lily
2
Ha, Sejin
2
Kesgin, Muhammet
2
Kulbo, Nora Bakabbey
2
Köseoglu, Mehmet Ali
2
Lee, Seonjeong
2
Legendre, Tiffany S.
2
Liu, Tsung-chi
2
Ryu, Kisang
2
Sanz Blas, Silvia
2
Siddiqi, Umar Iqbal
2
Taheri, Babak
2
Wang, Jing
2
Wang, Stephen W.
2
Yang, Ching-chow
2
Yi, Youjae
2
Addis, Michela
1
Afshardoost, Mona
1
Aimin, Wang
1
Akgün, Ali E.
1
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Aksoy, Nilsah Cavdar
1
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Alan, Alev Kocak
1
Ali, Faizan
1
Ali, Moazzam
1
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The service industries journal
4
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ECONIS (ZBW)
4
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1
Customer engagement and purchase intention in live-streaming digital marketing platforms
Addo, Prince Clement
;
Fang, Jiaming
;
Asare, Andy Ohemeng
; …
- In:
The service industries journal
41
(
2021
)
11/12
,
pp. 767-786
Persistent link: https://www.econbiz.de/10012623973
Saved in:
2
COVID-19 : fear appeal favoring purchase behavior towards personal protective equipment
Addo, Prince Clement
;
Fang, Jiaming
;
Kulbo, Nora Bakabbey
; …
- In:
The service industries journal
40
(
2020
)
7/8
,
pp. 471-490
Persistent link: https://www.econbiz.de/10012260297
Saved in:
3
New perspective on informal knowledge sharing in the self-service environment
Van Tonder, Estelle
;
Beer, Leon T. de
;
Kuyper, Tom
- In:
The service industries journal
40
(
2020
)
7/8
,
pp. 542-564
Persistent link: https://www.econbiz.de/10012260300
Saved in:
4
The interrelationships between relationship marketing constructs and customer engagement dimensions
Van Tonder, Estelle
;
Petzer, Daniël Johannes
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 948-973
Persistent link: https://www.econbiz.de/10011962028
Saved in:
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