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~person:"Fitzsimmons, Mona J."
~subject:"Dienstleistungsbetrieb"
~type_genre:"Aufsatzsammlung"
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Fitzsimmons, Mona J.
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New service development : creating memorable service experiences
Fitzsimmons, James A.
(
contributor
); …
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2000
Persistent link: https://www.econbiz.de/10013530549
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