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~person:"Freeman, Tony"
~person:"Howcroft, Barry"
~subject:"Relationship marketing"
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Relationship marketing in the banking sector : the impact of new technologies
Durkin, Mark
;
Howcroft, Barry
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2002
Persistent link: https://www.econbiz.de/10001775913
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Towards an understanding of banks' use of the internet in relationship management
Durkin, Mark
;
Howcroft, Barry
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2001
Persistent link: https://www.econbiz.de/10001648826
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