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~person:"Fulford, Heather"
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Fulford, Heather
Rafiq, Mohammed
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Journal of marketing management : MM
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ECONIS (ZBW)
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1
Building customer loyalty in online retailing : the role of relationship quality
Rafiq, Mohammed
;
Fulford, Heather
;
Lu, Xiaoming
- In:
Journal of marketing management : MM
29
(
2013
)
3/4
,
pp. 494-517
Persistent link: https://www.econbiz.de/10009761847
Saved in:
2
Building customer loyalty in online retailing: The role of relationship quality
Rafiq, Mohammed
;
Fulford, Heather
;
Lu, Xiaoming
- In:
Journal of marketing management : MM
29
(
2013
)
3
,
pp. 494-517
Persistent link: https://www.econbiz.de/10010107621
Saved in:
3
Measuring internet retail service quality using E-S-QUAL
Rafiq, Mohammed
;
Lu, Xiaoming
;
Fulford, Heather
- In:
Journal of marketing management : MM
28
(
2012
)
9/10
,
pp. 1159-1173
Persistent link: https://www.econbiz.de/10009615204
Saved in:
4
Measuring Internet retail service quality using E-S-QUAL
Rafiq, Mohammed
;
Lu, Xiaoming
;
Fulford, Heather
- In:
Journal of marketing management : MM
28
(
2012
)
9
,
pp. 1159-1174
Persistent link: https://www.econbiz.de/10010000002
Saved in:
5
Loyalty transfer from offline to online stores in the UK grocery industry
Rafiq, Mohammed
;
Fulford, Heather
- In:
International journal of retail & distribution management
33
(
2005
)
6-7
,
pp. 444-460
Persistent link: https://www.econbiz.de/10006424957
Saved in:
6
Loyalty transfer from offline to online stores in the UK grocery industry
Rafiq, Mohammed
;
Fulford, Heather
- In:
International journal of retail & distribution management
33
(
2005
)
6
,
pp. 444-460
Persistent link: https://www.econbiz.de/10006425356
Saved in:
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