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~person:"Groth, Markus"
~subject:"China"
~subject:"Personalauswahl"
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Feeling bad and doing good : the effect of customer mistreatment on service employee's daily display of helping behaviors
Yue, Yumeng
;
Wang, Karyn L.
;
Groth, Markus
- In:
Personnel psychology : a journal of applied research
70
(
2017
)
4
,
pp. 769-808
Persistent link: https://www.econbiz.de/10011781540
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