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~person:"Gustafsson, Anders"
~person:"Homburg, Christian"
~person:"Yang, Zhiyong"
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Search: "Journal of Business Research"
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Consumer behaviour
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Customer satisfaction
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Dienstleistung
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Innovation
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Services
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Kundenzufriedenheit
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Socialization
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Gustafsson, Anders
Homburg, Christian
Yang, Zhiyong
Chebat, Jean-Charles
104
Laroche, Michel
102
Woodside, Arch G.
82
Babin, Barry J.
64
Ko, Eunju
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Sirgy, M. Joseph
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Parida, Vinit
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Oghazi, Pejvak
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Zinkhan, George M.
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Valette-Florence, Pierre
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Cleveland, Mark
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Richard, Marie-Odile
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Vrontis, Demetris
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Wincent, Joakim
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Dwivedi, Yogesh Kumar
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Martin, Drew
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Journal of business research : JBR
55
Journal of Business Research
21
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
12
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ECONIS (ZBW)
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RePEc
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OLC EcoSci
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1
Emotional arousal in customer experience : a dynamic view
Caruelle, Delphine
;
Shams, Poja
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535197
Saved in:
2
Effects of COVID-19 on business and research
Donthu, Naveen
;
Gustafsson, Anders
- In:
Journal of business research : JBR
117
(
2020
),
pp. 284-289
Persistent link: https://www.econbiz.de/10012286032
Saved in:
3
Investigating the emerging COVID-19 research trends in the field of business and management : a bibliometric analysis approach
Verma, Surabhi
;
Gustafsson, Anders
- In:
Journal of business research : JBR
118
(
2020
),
pp. 253-261
Persistent link: https://www.econbiz.de/10012288595
Saved in:
4
The great game of business : advancing knowledge on gamification in business contexts
Wünderlich, Nancy V.
;
Gustafsson, Anders
;
Hamari, Juho
; …
- In:
Journal of business research : JBR
106
(
2020
),
pp. 273-276
Persistent link: https://www.econbiz.de/10012158364
Saved in:
5
How do corporate social responsibility (CSR) and innovativeness increase financial gains? : a customer perspective analysis
Ghanbarpour, Tohid
;
Gustafsson, Anders
- In:
Journal of business research : JBR
140
(
2022
),
pp. 471-481
Persistent link: https://www.econbiz.de/10013040676
Saved in:
6
Consumer lying behavior in service encounters
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
141
(
2022
),
pp. 755-769
Persistent link: https://www.econbiz.de/10013168018
Saved in:
7
When do product crises hurt business? : a meta-analytic investigation of negative publicity on consumer responses
Yang, Zhiyong
;
Freling, Traci
;
Sun, Sijie
; …
- In:
Journal of business research : JBR
150
(
2022
),
pp. 102-120
Persistent link: https://www.econbiz.de/10013365603
Saved in:
8
What can we learn from #StopHateForProfit boycott regarding corporate social irresponsibility and corporate social responsibility?
He, Hongwei
;
Kim, Sumin
;
Gustafsson, Anders
- In:
Journal of business research : JBR
131
(
2021
),
pp. 217-226
Persistent link: https://www.econbiz.de/10012544960
Saved in:
9
A meta-analytic investigation of consumer response to anthropomorphic appeals : the roles of product type and uncertainty avoidance
Velasco, Franklin
;
Yang, Zhiyong
;
Janakiraman, Narayanan
- In:
Journal of business research : JBR
131
(
2021
),
pp. 735-746
Persistent link: https://www.econbiz.de/10012545115
Saved in:
10
Development of theory of mind on online social networks : evidence from Facebook, Twitter, Instagram, and Snapchat
Gentina, Élodie
;
Chen, Rui
;
Yang, Zhiyong
- In:
Journal of business research : JBR
124
(
2021
),
pp. 652-666
Persistent link: https://www.econbiz.de/10012493994
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