//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Gustafsson, Anders"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Hochschulschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistung"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistung
11
Services
11
Dienstleistungssektor
7
Innovation
7
Service industry
7
Service innovation
6
Dienstleistungsinnovation
5
Innovation management
5
Innovationsmanagement
5
Beziehungsmarketing
4
Relationship marketing
4
Betriebliche Wertschöpfung
3
Consumer behaviour
3
Customer satisfaction
3
Customer service
3
Dienstleistungsqualität
3
Konsumentenverhalten
3
Kundenservice
3
Kundenzufriedenheit
3
Service quality
3
Value creation
3
Bibliometrics
2
Bibliometrie
2
Customer integration
2
Dienstleistungsmarketing
2
Environment
2
Kundenintegration
2
Literature review
2
New product development
2
Produktentwicklung
2
Service
2
Services marketing
2
Umwelt
2
machine learning
2
service design
2
service innovation
2
service research priorities
2
stakeholders
2
transformative service research
2
Co-creation
1
more ...
less ...
Online availability
All
Undetermined
10
Type of publication
All
Article
11
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Hochschulschrift
Article in journal
11
Aufsatz im Buch
3
Book section
3
Language
All
English
11
Author
All
Gustafsson, Anders
Edvardsson, Bo
15
Witell, Lars
13
Vargo, Stephen L.
11
Jaakkola, Elina
9
Kowalkowski, Christian
9
Lusch, Robert F.
8
Tronvoll, Bård
8
Brown, Stephen Walter
7
Kristensson, Per
7
McColl-Kennedy, Janet R.
7
Parasuraman, A.
7
Benoit, Sabine
6
Berry, Leonard L.
6
Faßnacht, Martin
6
Gebauer, Heiko
6
Grönroos, Christian
6
Helkkula, Anu
6
Huang, Ming-Hui
6
Kindström, Daniel
6
Kleinaltenkamp, Michael
6
Meyer, Anton
6
Möslein, Kathrin
6
Ostrom, Amy L.
6
Patrício, Lia
6
Rubalcaba-Bermejo, Luis
6
Voss, Christopher A.
6
Bowen, David E.
5
Finsterwalder, Jörg
5
Hipp, Christiane
5
Hogreve, Jens
5
Paluch, Stefanie
5
Parida, Vinit
5
Reynoso, Javier
5
Aas, Tor Helge
4
Anderson, Laurel
4
Bedau, Klaus-Dietrich
4
Benkenstein, Martin
4
Bitner, Mary Jo
4
Bonamy, Joël
4
more ...
less ...
Published in...
All
Journal of business research : JBR
5
Journal of service research
3
European journal of marketing : EJM
1
Journal of service research : JSR
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Service research priorities : designing sustainable service ecosystems
Field, Joy M.
;
Fotheringham, Darima
;
Subramony, Mahesh
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Saved in:
2
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
3
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
4
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
5
Service encounters, experiences and the customer journey : defining the field and a call to expand our lens
Voorhees, Clay M.
;
Fombelle, Paul W.
;
Gregoire, Yany
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011745316
Saved in:
6
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
7
Fostering a trans-disciplinary perspectives of service ecosystems
Lusch, Robert F.
;
Vargo, Stephen L.
;
Gustafsson, Anders
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2957-2963
Persistent link: https://www.econbiz.de/10011507855
Saved in:
8
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
9
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
10
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->