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~person:"Han, Heesup"
~subject:"Konsumentenverhalten"
~subject:"Relationship marketing"
~subject:"Tourism industry"
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Konsumentenverhalten
Relationship marketing
Tourism industry
Dienstleistungsqualität
42
Service quality
42
Customer satisfaction
34
Kundenzufriedenheit
34
Consumer behaviour
30
Beziehungsmarketing
18
Hotel industry
15
Hotellerie
15
Holiday behaviour
10
Urlaubsverhalten
10
Airline
7
Fluggesellschaft
7
Product quality
7
Produktqualität
7
Emotion
5
Luxury goods
5
Luxusgüter
5
Tourism
5
Tourismus
5
satisfaction
5
Air passenger transport
4
Air transport
4
Confidence
4
Cruise
4
Gastronomie
4
Kreuzfahrt
4
Luftverkehr
4
Passagierluftverkehr
4
Restaurant industry
4
Tourismuswirtschaft
4
USA
4
United States
4
Vertrauen
4
Brand management
3
Destination management
3
Destinationsmanagement
3
Food
3
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Article
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39
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39
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English
39
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Han, Heesup
Mattila, Anna S.
29
Prentice, Catherine
26
Usman, Osly
21
Bruhn, Manfred
20
McColl-Kennedy, Janet R.
20
Prybutok, Victor R.
16
Jang, Soocheong
15
Klaus, Philipp
15
Balaji, M. S.
14
Gong, Taeshik
14
Line, Nathaniel D.
14
Gustafsson, Anders
13
Hyun, Sunghyup Sean
13
Patterson, Paul G.
13
Edvardsson, Bo
12
Gil Saura, Irene
12
Gursoy, Dogan
12
Qu, Hailin
12
Sharma, Piyush
12
Sreejesh, S.
12
Bilgihan, Anil
11
Hanks, Lydia
11
Propper, Carol
11
Quach, Sara
11
Wong, IpKin Anthony
11
Hollebeek, Linda D.
10
Miao, Li
10
Park, Jungkun
10
Su, LuJun
10
Voorhees, Clay M.
10
Amin, Muslim
9
Harun, Ahasan
9
Hsu, Cathy H. C.
9
Marimon, Frederic
9
Ryu, Kisang
9
Schumann, Jan Hendrik
9
Van Vaerenbergh, Yves
9
Weber, Karin
9
Xu, Xun
9
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Journal of travel and tourism marketing
16
International journal of hospitality management
10
International journal of contemporary hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Tourism management : research, policies, practice
2
International journal of physical distribution and logistics management
1
Journal of Contemporary Issues in Business and Government
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
39
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1
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
2
If you don't care, I will switch : online retailers' behaviour on third-party logistics services
Abdul Hafaz Ngah
;
Thurasamy Ramayah
;
Han, Heesup
- In:
International journal of physical distribution and …
53
(
2023
)
7/8
,
pp. 813-837
Persistent link: https://www.econbiz.de/10014331839
Saved in:
3
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
4
Saving the hotel industry : strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185212
Saved in:
5
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
6
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
7
Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
8
Self-check-in kiosk quality and airline non-contact service maximization : how to win air traveler satisfaction and loyalty in the post-pandemic world?
Moon, Hyoungeun
;
Lho, Heejung Linda
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
4
,
pp. 383-398
Persistent link: https://www.econbiz.de/10012549656
Saved in:
9
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
10
Honeymoon tourism : exploring must-be, hybrid and value-added quality attributes
Lee, Jin-soo
;
Pipatpong Fakfare
;
Han, Heesup
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012137781
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