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~person:"Han, Heesup"
~subject:"Relationship marketing"
~subject:"Tourism industry"
~type:"article"
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Search: "Dienstleistungsqualität"
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Relationship marketing
Tourism industry
Dienstleistungsqualität
42
Service quality
42
Customer satisfaction
34
Kundenzufriedenheit
34
Consumer behaviour
30
Konsumentenverhalten
30
Beziehungsmarketing
18
Hotel industry
15
Hotellerie
15
Holiday behaviour
10
Urlaubsverhalten
10
Airline
7
Fluggesellschaft
7
Product quality
7
Produktqualität
7
Emotion
5
Luxury goods
5
Luxusgüter
5
Tourism
5
Tourismus
5
satisfaction
5
Air passenger transport
4
Air transport
4
Confidence
4
Cruise
4
Gastronomie
4
Kreuzfahrt
4
Luftverkehr
4
Passagierluftverkehr
4
Restaurant industry
4
Tourismuswirtschaft
4
USA
4
United States
4
Vertrauen
4
Brand management
3
Destination management
3
Destinationsmanagement
3
Food
3
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20
Aufsatz in Zeitschrift
20
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English
20
Author
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Han, Heesup
Prentice, Catherine
21
Mattila, Anna S.
17
Klaus, Philipp
13
Bruhn, Manfred
12
Gil Saura, Irene
12
Gong, Taeshik
12
Balaji, M. S.
11
McColl-Kennedy, Janet R.
11
Edvardsson, Bo
10
Qu, Hailin
10
Quach, Sara
10
Gustafsson, Anders
9
Hollebeek, Linda D.
9
Prybutok, Victor R.
9
Sreejesh, S.
9
Izogo, Ernest Emeka
8
Rather, Raouf Ahmad
8
Su, LuJun
8
Wong, IpKin Anthony
8
Georgi, Dominik
7
Grégoire, Yany
7
Gursoy, Dogan
7
Hyun, Sunghyup Sean
7
Marimon, Frederic
7
Park, Jungkun
7
Patterson, Paul G.
7
Roberts-Lombard, Mornay
7
Thaichon, Paramaporn
7
Al-Hawary, Sulieman Ibraheem Shelash
6
Bonfanti, Angelo
6
Choi, Beom Joon
6
Dagger, Tracey S.
6
Evanschitzky, Heiner
6
Hsu, Cathy H. C.
6
Hsu, Maxwell K.
6
Jang, Soocheong
6
Jha, Subhash
6
Johnson, Lester W.
6
Kim, Wansoo
6
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Journal of travel and tourism marketing
9
International journal of hospitality management
4
Journal of hospitality marketing & management
2
International journal of contemporary hospitality management
1
Journal of Contemporary Issues in Business and Government
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Tourism management : research, policies, practice
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
20
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1
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
2
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
3
Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
4
Self-check-in kiosk quality and airline non-contact service maximization : how to win air traveler satisfaction and loyalty in the post-pandemic world?
Moon, Hyoungeun
;
Lho, Heejung Linda
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
4
,
pp. 383-398
Persistent link: https://www.econbiz.de/10012549656
Saved in:
5
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
6
Honeymoon tourism : exploring must-be, hybrid and value-added quality attributes
Lee, Jin-soo
;
Pipatpong Fakfare
;
Han, Heesup
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012137781
Saved in:
7
Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 380-395
Persistent link: https://www.econbiz.de/10012289340
Saved in:
8
Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
Saved in:
9
Tourist experience quality and loyalty to an island destination : the moderating impact of destination image
Moon, Hyoungeun
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10012179362
Saved in:
10
Product performance and its role in airline image generation and customer retention processes : gender difference
Han, Heesup
;
Shim, Changsup
;
Lee, Won Seok
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 536-548
Persistent link: https://www.econbiz.de/10012179435
Saved in:
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