Manning, Stephan; Hutzschenreuter, Thomas; Strathmann, … - In: Industrial and Corporate Change 22 (2013) 5, pp. 1159-1193
This study examines interface management as a dynamic organizational capability supporting an increasing global distribution of knowledge work, based on an in-depth case of an automotive supplier. We show how local responses to experiences of task and interface ambiguity following the relocation...