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~person:"Jörling, Moritz"
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Dienstleistung
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Robot
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Jörling, Moritz
Bruhn, Manfred
92
Merz, Joachim
82
Corsten, Hans
70
Gössinger, Ralf
45
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37
Leimeister, Jan Marco
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Witell, Lars
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Berry, Leonard L.
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Hipp, Christiane
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Parasuraman, A.
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Richter, Magnus
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Zwick, Markus
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Journal of service management
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Journal of service research
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ECONIS (ZBW)
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"My colleague is a robot" : exploring frontline employees' willingness to work with collaborative service robots
Paluch, Stefanie
;
Tuzovic, Sven
;
Holz, Heiko F.
;
Kies, …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 363-388
Persistent link: https://www.econbiz.de/10012880731
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2
Service robots : drivers of perceived responsibility for service outcomes
Jörling, Moritz
;
Böhm, Robert
;
Paluch, Stefanie
- In:
Journal of service research
22
(
2019
)
4
,
pp. 404-420
Persistent link: https://www.econbiz.de/10012127951
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