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~person:"Kandampully, Jay"
~subject:"Service quality"
~subject:"Spain"
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Service quality
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Dienstleistungsqualität
3
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Kandampully, Jay
Lee, Sang M.
3
Lin, Wen-bao
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Mas-Verdu, Francisco
3
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Peris-Ortiz, Marta
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Ribeiro Soriano, Domingo
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Alves, Helena
2
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Chang, Hong-Sheng
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Kuusisto, Jari
2
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Mozas, Adoración
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Ortiz-de-Urbina-Criado, Marta
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The service industries journal
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1
Zone of tolerance for banks : a diagnostic model of service quality
Nadijri, Halil
;
Kandampully, Jay
;
Kashif Hussain
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1547-1564
Persistent link: https://www.econbiz.de/10003928499
Saved in:
2
Relationships and impacts of service quality, perceived value, customer satisfaction, and image : an empirical study
Hu, Hsin-hui
;
Kandampully, Jay
;
Juwaheer, Thanika Devi
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 111-125
Persistent link: https://www.econbiz.de/10003849576
Saved in:
3
The impact of buying environment characteristics of retail websites
Kim, Jung-Hwan
;
Kim, Minjeong
;
Kandampully, Jay
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 865-880
Persistent link: https://www.econbiz.de/10003598823
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