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~person:"Kwan, Stephen K."
~subject:"Service management"
~subject:"Ökonomische Ideengeschichte"
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Information systems and new applications in the service sector : models and methods
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
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ECONIS (ZBW)
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Service science, management, engineering, and design (SSMED) : an emerging discipline ; outline & references
Spohrer, Jim
;
Kwan, Stephen K.
- In:
Information systems and new applications in the service …
,
(pp. 194-226)
.
2011
Persistent link: https://www.econbiz.de/10009124083
Saved in:
2
Service science, management, engineering, and design (SSMED) : an emerging discipline - outline & references
Spohrer, Jim
;
Kwan, Stephen K.
- In:
International journal of information systems in the …
1
(
2009
)
3
,
pp. 1-31
Persistent link: https://www.econbiz.de/10003871972
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