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~person:"Lee, Donhee"
~subject:"Service quality"
~subject:"United Kingdom"
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Service quality
United Kingdom
Dienstleistungsqualität
2
Arbeitszufriedenheit
1
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1
Corporate culture
1
Customer satisfaction
1
Gesundheitsvorsorge
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Health care system
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Lee, Donhee
Alexander, Nicholas
3
Altinay, Levent
3
Foxall, Gordon R.
3
Kandampully, Jay
3
Lin, Wen-bao
3
Williams, Colin C.
3
Altinay, Eser
2
Alves, Helena
2
Broadbridge, Adelina M.
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Bryson, John R.
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Chang, Hong-Sheng
2
Chao, Pei
2
Cunha, Miguel Pina e
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Dun, Zanna van
2
Galindo Martín, Miguel Angel
2
Gil Saura, Irene
2
Henseler, Jörg
2
James, Victoria K.
2
Kim, Jung-Hwan
2
Kim, Minjeong
2
Kuusisto, Jari
2
Kwan, Ho Kwong
2
Lee, Sang M.
2
León-Darder, Fidel
2
Liu, Tsung-chi
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Malhotra, Neeru
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Martinsuo, Miia
2
Mas-Verdu, Francisco
2
Meer, Robert van der
2
Mody, Makarand Amrish
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Navarro-Espigares, José Luis
2
Oliveira-Castro, Jorge M.
2
Park, Sang-June
2
Peris-Ortiz, Marta
2
Pla-Barber, José
2
Pratten, John D.
2
Rayburn, Steven W.
2
Rego, Arménio
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The service industries journal
2
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ECONIS (ZBW)
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The impact of high-performance work systems in the health-care industry : employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.
;
Lee, Donhee
;
Kang, Chang-yuil
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 17-36
Persistent link: https://www.econbiz.de/10009427716
Saved in:
2
Medical error reduction : the effect of employee satisfaction with organizational support
Lee, Donhee
;
Lee, Sang M.
;
Schniederjans, Marc J.
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1311-1325
Persistent link: https://www.econbiz.de/10009154353
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