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~person:"Lobo, Antonio"
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Lobo, Antonio
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Services marketing quarterly
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OLC EcoSci
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ECONIS (ZBW)
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1
The moderating role of age in customer loyalty formation process
Thaichon, Paramaporn
;
Lobo, Antonio
;
Quach, Sara
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10011452149
Saved in:
2
Zone of tolerance as an effective management tool to assess service quality in Singapore's stockbroking industry
Lobo, Antonio
- In:
Services marketing quarterly
30
(
2009
)
1
,
pp. 39-53
Persistent link: https://www.econbiz.de/10003839173
Saved in:
3
Zone of Tolerance as an Effective Management Tool to Assess Service Quality in Singapore's Stockbroking Industry
Lobo, Antonio
- In:
Services marketing quarterly
30
(
2009
)
1
,
pp. 39-53
Persistent link: https://www.econbiz.de/10008178447
Saved in:
4
Zone of Tolerance as an Effective Management Tool to Assess Service Quality in Singapore's Stockbroking Industry
Lobo, Antonio
- In:
Services marketing quarterly
30
(
2008
)
1
,
pp. 39-53
Persistent link: https://www.econbiz.de/10008172364
Saved in:
5
Zone of Tolerance as an Effective Management Tool to Assess Service Quality in Singapore's Stockbroking Industry
Lobo, Antonio
- In:
Services marketing quarterly
30
(
2008
)
1
,
pp. 39-54
Persistent link: https://www.econbiz.de/10009266568
Saved in:
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