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~person:"Ogbonna, Emmanuel"
~subject:"Profisport"
~subject:"Service workers"
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British journal of management : BJM
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Organizational cultural perpetuation : a case study of an English premier league football club
Ogbonna, Emmanuel
;
Harris, Lloyd C.
- In:
British journal of management : BJM
25
(
2014
)
4
,
pp. 667-686
Persistent link: https://www.econbiz.de/10010478657
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2
Hiding customer complaints : studying the motivations and forms of service employees' complaint concealment behaviours
Harris, Lloyd C.
;
Ogbonna, Emmanuel
- In:
British journal of management : BJM
21
(
2010
)
2
,
pp. 262-279
Persistent link: https://www.econbiz.de/10003980439
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