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~person:"Russell-Bennett, Rebekah"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
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Beziehungsmarketing
Dienstleistungsqualität
Dienstleistung
6
Services
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3
Service quality
3
Consumer behaviour
2
Dienstleistungsmarketing
2
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Services marketing
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Blended human-technology service realities
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Brand credibility
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Russell-Bennett, Rebekah
Bruhn, Manfred
13
Stauss, Bernd
9
Bitner, Mary Jo
7
Edvardsson, Bo
7
Gremler, Dwayne D.
6
Jaakkola, Elina
6
McColl-Kennedy, Janet R.
6
Corsten, Hans
5
Grönroos, Christian
5
Gustafsson, Anders
5
Huang, Ming-Hui
5
Witell, Lars
5
Zeithaml, Valarie A.
5
Benkenstein, Martin
4
Blau, Benjamin
4
Gallan, Andrew S.
4
Helkkula, Anu
4
Kleinaltenkamp, Michael
4
Paluch, Stefanie
4
Rust, Roland T.
4
Vargo, Stephen L.
4
Walsh, Gianfranco
4
Wirtz, Jochen
4
Anderson, Sidney
3
Benoit, Sabine
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Brown, Stephen Walter
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Calabrese, Armando
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Chase, Richard B.
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Debo, Laurens G.
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Falk, Tomas
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Furrer, Olivier
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Gerstner, Eitan
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Gouthier, Matthias
3
Gouthier, Matthias H. J.
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Hadwich, Karsten
3
Huiskonen, Janne
3
Iacobucci, Dawn
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Karppinen, Henri
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Journal of retailing and consumer services
1
Journal of service theory and practice
1
The journal of services marketing
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ECONIS (ZBW)
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1
Blended human-technology service realities in healthcare
Dodds, Sarah
;
Russell-Bennett, Rebekah
;
Chen, Tom
; …
- In:
Journal of service theory and practice
32
(
2022
)
1
,
pp. 75-99
Persistent link: https://www.econbiz.de/10012879151
Saved in:
2
Editorial: opportunities in the new service marketplace
Russell-Bennett, Rebekah
;
Rosenbaum, Mark
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 445-449
Persistent link: https://www.econbiz.de/10013407530
Saved in:
3
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
4
Services marketing : a managerial approach
Russell-Bennett, Rebekah
-
2003
Persistent link: https://www.econbiz.de/10013490002
Saved in:
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