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~person:"Sheng, Xiaojing"
~subject:"Attribute performance"
~subject:"Service quality"
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Attribute performance
Service quality
Consumer behaviour
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Customer satisfaction
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Sheng, Xiaojing
Siguaw, Judy A.
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Simpson, Penny M.
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Journal of service research : JSR
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The journal of services marketing
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Communities as nested servicescapes
Sheng, Xiaojing
;
Simpson, Penny M.
;
Siguaw, Judy A.
- In:
Journal of service research : JSR
20
(
2017
)
2
,
pp. 171-187
Persistent link: https://www.econbiz.de/10011684844
Saved in:
2
Servicescape attributes and consumer well-being
Sheng, Xiaojing
;
Siguaw, Judy A.
;
Simpson, Penny M.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 676-685
Persistent link: https://www.econbiz.de/10011590769
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